Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2, 4 and 5 stars

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Acheteur Vérifié

Published on 24/07/2016 à 21h06 following a purchase from 05/07/2016

beautiful realization, quality hat, quick realization

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Acheteur Vérifié

Published on 24/07/2016 à 17h56 following a purchase from 07/07/2016

very good

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Acheteur Vérifié

Published on 24/07/2016 à 14h06 following a purchase from 06/07/2016

A very large choice, a serious service. Too bad it is not possible to receive at a relay point.

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Acheteur Vérifié

Published on 24/07/2016 à 07h36 following a purchase from 14/07/2016

reliable

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Acheteur Vérifié

Published on 23/07/2016 à 22h54 following a purchase from 14/07/2016

The site is comfortable, however the return policy needs improvement, especially regarding shipping costs.

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Acheteur Vérifié

Published on 23/07/2016 à 19h27 following a purchase from 14/07/2016

Extremely responsive site, products completely compliant, fast shipping, in short, sites like this we would like to have more often

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Acheteur Vérifié

Published on 23/07/2016 à 14h56 following a purchase from 14/07/2016

The shipping is fast, but I find it a shame that you have to pay 4€ for a simple box in addition to the shipping costs... Especially when returning an order that is not correct, I paid 4€ + 6.80€ for the first order, then 6.90€ for the return, then again 4€ + 6€ for the new order. The return or the second shipment could be free for a purchase at such a high price... I certainly will not order from this site again.

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Acheteur Vérifié

Published on 23/07/2016 à 14h39 following a purchase from 14/07/2016

Well-stocked, good price, fast delivery ... Although I received no payment confirmation... After my purchase...

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Acheteur Vérifié

Published on 23/07/2016 à 14h27 following a purchase from 15/06/2016

Very long delivery....

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Acheteur Vérifié

Published on 23/07/2016 à 14h10 following a purchase from 14/07/2016

I apologize for several reasons... Firstly, I did receive my order. I pressed the wrong button without being able to go back. Secondly, my first email was a mistake because the confirmation for the arrival of my order ended up in Gmail's spam folder... I hardly ever check it. I went to pick up my hats at the pickup point after calling your store (because I was worried about not receiving them). The young man was very helpful. I thank him again by the way. Best regards. Mr. Felden

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Acheteur Vérifié

Published on 23/07/2016 à 14h02 following a purchase from 15/07/2016

Very good site

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Acheteur Vérifié

Published on 23/07/2016 à 12h53 following a purchase from 14/07/2016

Serious, efficient, fast. Good quality-price ratio.

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Acheteur Vérifié

Published on 23/07/2016 à 12h50 following a purchase from 13/07/2016

Very reliable site, attentive advisors. I recommend.

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Acheteur Vérifié

Published on 23/07/2016 à 12h38 following a purchase from 14/07/2016

Beautiful product
Exactly as on the site
Very satisfied

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Acheteur Vérifié

Published on 22/07/2016 à 23h34 following a purchase from 08/07/2016

You can find what you want, but especially what you are looking for with the advice available by phone.

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Acheteur Vérifié

Published on 22/07/2016 à 21h14 following a purchase from 09/07/2016

Ease of ordering and clean delivery.

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Acheteur Vérifié

Published on 22/07/2016 à 14h39 following a purchase from 03/07/2016

no problems, order received quickly

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Acheteur Vérifié

Published on 21/07/2016 à 21h13 following a purchase from 11/07/2016

Effective and of quality!

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Acheteur Vérifié

Published on 21/07/2016 à 18h41 following a purchase from 10/07/2016

very professional

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Acheteur Vérifié

Published on 21/07/2016 à 18h30 following a purchase from 12/07/2016

Very good service. Clear ergonomic site

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Acheteur Vérifié

Published on 21/07/2016 à 18h15 following a purchase from 11/07/2016

Serious - fast - competent -1 star because the descriptions of the hats are a bit too 'copy/pasted' between the different models, making it difficult to make a choice...

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Acheteur Vérifié

Published on 21/07/2016 à 18h12 following a purchase from 03/07/2016

Great!

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Acheteur Vérifié

Published on 21/07/2016 à 15h43 following a purchase from 13/07/2016

Very good, easy to reach by phone

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Acheteur Vérifié

Published on 21/07/2016 à 13h03 following a purchase from 08/07/2016

Super serious site. Thank you

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Acheteur Vérifié

Published on 21/07/2016 à 13h00 following a purchase from 12/07/2016

Fast and clean

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Acheteur Vérifié

Published on 21/07/2016 à 12h58 following a purchase from 08/07/2016

Thanks to Traclet for their advice on size and for their availability... fast and careful shipping! See you soon for a future order.

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Acheteur Vérifié

Published on 21/07/2016 à 11h39 following a purchase from 07/07/2016

good wide selection but high prices

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Acheteur Vérifié

Published on 21/07/2016 à 11h25 following a purchase from 12/07/2016

Many choices, fast delivery. Good idea with the postcard to facilitate returns if needed!

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Acheteur Vérifié

Published on 21/07/2016 à 10h54 following a purchase from 12/07/2016

Perfect! Highly recommend

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Acheteur Vérifié

Published on 21/07/2016 à 10h19 following a purchase from 26/06/2016

Careful and fast shipping

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Acheteur Vérifié

Published on 21/07/2016 à 08h56 following a purchase from 11/07/2016

Well-made site

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Acheteur Vérifié

Published on 21/07/2016 à 07h18 following a purchase from 09/07/2016

Simple and fast

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Acheteur Vérifié

Published on 20/07/2016 à 18h32 following a purchase from 11/07/2016

Professional seller, product description, order processing time, product compliance, I must say it's good work.

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Acheteur Vérifié

Published on 20/07/2016 à 16h14 following a purchase from 21/06/2016

Very good. Easy procedures

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Acheteur Vérifié

Published on 20/07/2016 à 16h04 following a purchase from 11/07/2016

Very good too

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Acheteur Vérifié

Published on 20/07/2016 à 14h38 following a purchase from 05/07/2016

Not bad but not very clear regarding delivery times when the product is out of stock.

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Acheteur Vérifié

Published on 20/07/2016 à 14h30 following a purchase from 11/07/2016

Essential for choosing the quality of hats.

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Acheteur Vérifié

Published on 20/07/2016 à 13h34 following a purchase from 09/07/2016

Good site, easy to access

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Acheteur Vérifié

Published on 20/07/2016 à 13h18 following a purchase from 11/07/2016

Order compliant and fast service

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Acheteur Vérifié

Published on 20/07/2016 à 12h31 following a purchase from 11/07/2016

Perfect

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