Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2, 4 and 5 stars

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Acheteur Vérifié

Published on 12/07/2016 à 14h07 following a purchase from 02/07/2016

I am satisfied with the products. The only downside is that you need to take one size down.

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Acheteur Vérifié

Published on 12/07/2016 à 13h33 following a purchase from 02/07/2016

Good! But too bad that many products are out of stock! But I still found my happiness. Fast shipping, well-packaged product.

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Acheteur Vérifié

Published on 12/07/2016 à 13h32 following a purchase from 03/07/2016

Perfect!

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Acheteur Vérifié

Published on 12/07/2016 à 13h12 following a purchase from 03/07/2016

good

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Acheteur Vérifié

Published on 12/07/2016 à 13h07 following a purchase from 02/07/2016

Everything is perfect

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Acheteur Vérifié

Published on 12/07/2016 à 12h20 following a purchase from 01/07/2016

Good service

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Acheteur Vérifié

Published on 12/07/2016 à 09h47 following a purchase from 02/06/2016

good

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Acheteur Vérifié

Published on 11/07/2016 à 13h22 following a purchase from 29/06/2016

Perfect.

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Acheteur Vérifié

Published on 11/07/2016 à 07h31 following a purchase from 27/06/2016

Intuitive, clear, complete, ...

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Acheteur Vérifié

Published on 10/07/2016 à 20h37 following a purchase from 29/06/2016

listening to customers when you contact the company TRACLET.COM by phone. I thank the people I spoke to on the phone for their professionalism and competence. Long live TRACLET.COM.

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Acheteur Vérifié

Published on 10/07/2016 à 19h54 following a purchase from 20/06/2016

Thank you for the delivery of the Tilley hat. The delivery time was respected. I will not hesitate to recommend an item in your store. Best regards

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Acheteur Vérifié

Published on 10/07/2016 à 12h46 following a purchase from 30/06/2016

Aside from receiving the package in poor condition, the ordered product met my expectations.

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Acheteur Vérifié

Published on 09/07/2016 à 18h31 following a purchase from 25/06/2016

Good

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Acheteur Vérifié

Published on 09/07/2016 à 17h50 following a purchase from 30/06/2016

As with the last order, I think the item should be placed in plastic and then in its final packaging. This is to protect the product from humidity or water (during the previous purchase, the packaging had been wet...). For the rest, I am fully satisfied although as a precaution I took one size down. Be careful, the caps from the Stetson brand are larger than the winter ones from the same brand.

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Acheteur Vérifié

Published on 09/07/2016 à 15h58 following a purchase from 30/06/2016

Serious and a lot of choices.

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Acheteur Vérifié

Published on 09/07/2016 à 14h14 following a purchase from 29/06/2016

Good

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Acheteur Vérifié

Published on 09/07/2016 à 14h08 following a purchase from 30/06/2016

A service more than perfect!

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Acheteur Vérifié

Published on 09/07/2016 à 13h36 following a purchase from 01/07/2016

Very fast, well packaged, no problem and efficient!

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Acheteur Vérifié

Published on 09/07/2016 à 12h44 following a purchase from 30/06/2016

Interesting site

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Acheteur Vérifié

Published on 09/07/2016 à 12h41 following a purchase from 24/06/2016

Clear and complete

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Acheteur Vérifié

Published on 08/07/2016 à 15h28 following a purchase from 29/06/2016

Beautiful product. Fast delivery. Quick response to emails. Perfect.

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Acheteur Vérifié

Published on 08/07/2016 à 12h55 following a purchase from 29/06/2016

Fast delivery, a lot of choices, reasonable prices!

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Acheteur Vérifié

Published on 08/07/2016 à 12h35 following a purchase from 29/06/2016

VERY GOOD

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Acheteur Vérifié

Published on 08/07/2016 à 11h57 following a purchase from 28/06/2016

It's a very good site with a lot of choices for all budgets.

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Acheteur Vérifié

Published on 07/07/2016 à 22h05 following a purchase from 28/06/2016

very good in every way, I recommend without problem, well done.

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Acheteur Vérifié

Published on 07/07/2016 à 18h24 following a purchase from 28/06/2016

Professional team & efficient delivery

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Acheteur Vérifié

Published on 07/07/2016 à 17h36 following a purchase from 29/06/2016

Top responsiveness: delivery within 48 hours, super product, excellent transaction

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Acheteur Vérifié

Published on 07/07/2016 à 16h12 following a purchase from 28/06/2016

As per the announcement / Very good quality

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Acheteur Vérifié

Published on 07/07/2016 à 15h53 following a purchase from 08/06/2016

Very pleasant site to browse with a variety of choices

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Acheteur Vérifié

Published on 07/07/2016 à 15h21 following a purchase from 29/06/2016

ok all good

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Acheteur Vérifié

Published on 07/07/2016 à 14h47 following a purchase from 29/06/2016

Seems to be a good company that works in tradition and offers varied and nice choices

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Acheteur Vérifié

Published on 07/07/2016 à 14h09 following a purchase from 28/06/2016

Good products. However, a remark regarding email contact: 1/ I did not receive an email when the product was available again 2/ upon receipt, I asked a question to which I did not receive a response (how to fix the slightly warped edges of the hat due to transport).

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Acheteur Vérifié

Published on 07/07/2016 à 13h59 following a purchase from 28/06/2016

Traclet is a very good online shop. If I ever need a new hat, I will come back to you. Delivery very fast. The site is presented in a really clear and easy to navigate way. There is plenty of information on each product, which makes the experience even easier. I am totally satisfied.

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Acheteur Vérifié

Published on 07/07/2016 à 13h00 following a purchase from 29/06/2016

Satisfied

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Acheteur Vérifié

Published on 07/07/2016 à 12h35 following a purchase from 28/06/2016

Site and products well presented. It would be nice to have photos with the hat worn. Up-to-date stock and quality phone relationship

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Acheteur Vérifié

Published on 07/07/2016 à 10h40 following a purchase from 19/06/2016

efficient and fast I recommend

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Acheteur Vérifié

Published on 07/07/2016 à 09h53 following a purchase from 24/06/2016

Great

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Acheteur Vérifié

Published on 07/07/2016 à 09h06 following a purchase from 28/06/2016

Impeccable!

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Acheteur Vérifié

Published on 06/07/2016 à 19h58 following a purchase from 28/06/2016

First order on the site and very satisfied (choice, communication, shipping, speed)

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Acheteur Vérifié

Published on 06/07/2016 à 19h24 following a purchase from 25/06/2016

Very good and fast service!

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