Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2, 4 and 5 stars

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C
Catherine M.
Rating: 4 out of 5
following a purchase from 07/08/2025
Speed and efficiency
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Grégoire C.
Rating: 5 out of 5
following a purchase from 06/08/2025
OKido
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Mustapha O.
Rating: 5 out of 5
following a purchase from 07/05/2025
Great service, fast. The quality of the hat is top.
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Vincent L.
Rating: 5 out of 5
following a purchase from 01/08/2025
Smooth navigation on the site. Fast delivery. Product meets my expectations.
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Moustapha T.
Rating: 5 out of 5
following a purchase from 01/08/2025
Fast and as described.
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Doriane J.
Rating: 5 out of 5
following a purchase from 06/08/2025
Order received very quickly. Impeccable customer service.
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Philippe B.
Rating: 5 out of 5
following a purchase from 02/08/2025
pleasant site. fast delivery
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Gisèle M.
Rating: 5 out of 5
following a purchase from 06/08/2025
Article received quickly and exactly as described.
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Jean-Michel P.
Rating: 5 out of 5
following a purchase from 29/07/2025
Fluidity, speed of navigation, important choice and many references in stock.
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Nicole D.
Rating: 5 out of 5
following a purchase from 04/08/2025
Good quality product, comfortable and delivered quickly.
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Jacques C.
Rating: 5 out of 5
following a purchase from 31/07/2025
Everything went well, both the order and the tracking of the journey and the delivery on time. Moreover, this hat suits me perfectly. Thank you.
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Yulia T.
Rating: 5 out of 5
following a purchase from 04/08/2025
Ah, I loved both hats, beautiful, thank you very much!!
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Claude F.
Rating: 4 out of 5
following a purchase from 03/08/2025
Fast delivery, product without surprises.
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Delphine B.
Rating: 5 out of 5
following a purchase from 31/07/2025
Quality product and fast delivery. Thank you!
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Vincent C.
Rating: 5 out of 5
following a purchase from 01/08/2025
Very good product. Fast delivery.
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Michel B.
Rating: 5 out of 5
following a purchase from 19/07/2025
Ok ok
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Ben B.
Rating: 5 out of 5
following a purchase from 03/08/2025
Beautiful hat. Amazing service. Very good!
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Michel A.
Rating: 4 out of 5
following a purchase from 04/08/2025
It's a shame you don't make other colors of caps. In the past, I had blue, white, denim... It was nice! Thank you and best regards
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François M.
Rating: 5 out of 5
following a purchase from 02/08/2025
Product quality and speed, very satisfied.
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Anne-Claire P.
Rating: 5 out of 5
following a purchase from 31/07/2025
Perfect!
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Pierre B.
Rating: 5 out of 5
following a purchase from 03/08/2025
Very fast delivery with an adequate box.
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Jean Claude M.
Rating: 5 out of 5
following a purchase from 03/08/2025
Product meets expectations and delivered on time. It's perfect.
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Jean François M.
Rating: 5 out of 5
following a purchase from 30/07/2025
Very good products, optimal quality. Package made with care. Perfect delivery and deadline respected. Very professional store and site.
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Guy M.
Rating: 5 out of 5
following a purchase from 28/07/2025
I knew this site, I have already ordered. Well packaged package. Everything is perfect.
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Agnes S.
Rating: 5 out of 5
following a purchase from 09/07/2025
Perfect
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Vivienne K.
Rating: 5 out of 5
following a purchase from 29/07/2025
No problems. Very helpful.
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Philippe B.
Rating: 4 out of 5
following a purchase from 02/07/2025
Easy to access but some clarifications on the different LTM 5 or 6 models which differentiate them for example
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Luc A.
Rating: 4 out of 5
following a purchase from 01/08/2025
Item conforms to the description
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Catherine M.
Rating: 4 out of 5
following a purchase from 12/07/2025
I think TRACLET is a serious company
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Jean Christophe V.
Rating: 5 out of 5
following a purchase from 22/07/2025
The received item seems to be of good quality, it replaces a straw hat bought in 2018, the challenge is therefore high, but it will do well.
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Jean Pierre C.
Rating: 5 out of 5
following a purchase from 22/07/2025
Great
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Martine V.
Rating: 5 out of 5
following a purchase from 29/07/2025
Excellent supplier
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Adolfredo P.
Rating: 5 out of 5
following a purchase from 29/07/2025
Thanks
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Fabrice A.
Rating: 5 out of 5
following a purchase from 29/07/2025
Efficient
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Patrick F.
Rating: 5 out of 5
following a purchase from 29/07/2025
Cap corresponds to my expectations and is of good quality. This is my second order. Received quickly.
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Francisco R.
Rating: 4 out of 5
following a purchase from 25/05/2025
I received the order with a long delay.
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Isabelle M.
Rating: 5 out of 5
following a purchase from 28/07/2025
Very good shopping experience.
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Charles S.
Rating: 5 out of 5
following a purchase from 28/06/2025
A bit long delay, 3 weeks but I was warned at the purchase. So no problem.
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Arnaud R.
Rating: 5 out of 5
following a purchase from 31/07/2025
Impeccable quality product. Fast delivery service. Thank you.
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Sean V.
Rating: 4 out of 5
following a purchase from 02/07/2025
The delivery time was exceeded, but good communication with Traclet allowed me to receive the hat just in time.
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