Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/07/2015
easy to use
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/07/2015
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/07/2015
Hat conforms to the description. I cannot judge the size indicated against reality as it is an adjustable hat. As for the speed of delivery, I can only say 'hats off'.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/07/2015
Goods received on time and well packaged
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/07/2015
Important choice of quality products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/07/2015
Great site, it is very well done. And especially no problem with the size, everything is very clear.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/07/2015
Very satisfied with my order.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/03/2015
Very good site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/06/2015
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/06/2015
fast and neat
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/07/2015
Perfect!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/06/2015
Beautiful collections of hats. Efficiency in orders.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 01/07/2015
Despite a very friendly telephone service, the products sent do not match the photos on the site. Also beware of false promises of delivery on Saturday morning. Too bad because as mentioned above, the people on the phone are very competent. However, I am very disappointed with the product received as it is not identical to the photo and having to wear it as part of a dress code for a wedding, I end up with a hat that I do not like in the end. So be careful, do not rely on the photos on the site!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/07/2015
SUPER FAST AND DELIVERY MATCHING MY REQUEST
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/06/2015
Quality of order management
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/06/2015
interesting references
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/06/2015
Serious, fast.
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/07/2015
Everything was perfect from the order to the delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/07/2015
I could not track the delivery with the link
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/07/2015
Being able to make a free return would be a plus, otherwise nothing to say
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/07/2015
Apparently there is a choice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/07/2015
great, very fast and well-packaged parcel, nothing to complain about
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/07/2015
very easy to use site. Order sent as soon as received: deadlines respected. The Panama was well protected. Impeccable service: I recommend it
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/06/2015
Service always perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/07/2015
super product super package super deadline nothing else to suggest. Oh yes go for it it's a French product I believe
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/07/2015
Very good
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 25/06/2015
One cap out of two was not the right one. It was adult size while I chose them in the children's category. I am disappointed with this order and request a refund.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/06/2015
Great choice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/06/2015
A very good site to find THE hat we need.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/06/2015
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/06/2015
Very well explained site with many models.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/06/2015
completely satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/06/2015
Very good, impeccable service, careful and attentive. I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/06/2015
no problem
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 01/07/2015
Perfect delivery but product not compliant with the site!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/06/2015
Kangol caps should offer more colors
Thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/06/2015
Except for my first order where there was a mistake, the second was a success. Well done.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/06/2015
various items all sizes
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/06/2015
This site is reliable with quality items. Reasonable prices and very fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/06/2015
Since I started ordering from you, I have never had a problem. Good products shipped quickly. Nothing to complain about.
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