Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/11/2014
product conforms to the description, delivered on time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/09/2014
Excellent relations with the customer, good cooperation.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/07/2014
Missing search criteria, by season, by color, by size, by shape. The site does not work very well.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/06/2014
complete, easy to use
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/07/2014
Effective. The shop owners are very good advice on the phone in case of doubt about the size to choose.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/11/2014
reactive
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/10/2014
very good handling of the order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/09/2014
good good good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/06/2014
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/07/2014
Lots of choices; wide range of prices; order received quickly; site that I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/11/2014
very favorable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/06/2014
I really enjoy consulting it because I love hats, gentlemen and ladies.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/09/2014
VERY GOOD
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/10/2014
very good; responsive, fast. the exchanges work well.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/11/2014
you can really find your way around easily!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/10/2014
good product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/10/2014
Well thought out website. Fast delivery and careful packaging. Good responsiveness.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/07/2014
Serious site, fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/08/2014
Very satisfied!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/07/2014
it's just what I needed
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/08/2014
a lot of choices, hard not to find happiness!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/11/2014
Great. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/10/2014
Perfect serious pro
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/08/2014
Fast, efficient and helpful. This is the third time I order from Traclet and I am always just as satisfied :)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/10/2014
Complete site, well stocked with products and easy to use
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/06/2014
Simple fast efficient
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/07/2014
clear, easy and a wide choice of products; maybe give a place to some "original" hats from creators like those found at the nimagine fair or elsewhere.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/05/2014
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/10/2014
Very good. Fast and very careful shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/11/2014
Great
Completely satisfied with the product
And the pen added in the package as a small attention
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/11/2014
very pleasant and friendly
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/08/2014
Complete, attractive, professional, wide range of items
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/10/2014
Hello,
very good site for beautiful caps really to recommend to people who
want to cover their heads
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/10/2014
Fast, neat, well packed, perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/10/2014
everything was impeccable!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/06/2014
Nothing to report.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/10/2014
wide choice reasonable price
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/08/2014
This site is very serious, and they have impeccable order tracking quality, and even a very good customer service, since I had to make a size exchange
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/07/2014
Very good site, very good product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/07/2014
I recommend this site, both for handling potential customer issues (I myself had to use this service during an order error)
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