Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/05/2014
Very good contact with correspondents and advisors.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/11/2014
good advice, a lot of choices, the organization of the site pages can be a bit heavy, but it still allows for a precise idea of the purchasing possibilities in a model.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/10/2014
fast, effective
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/07/2014
no negative remarks. Compliant product, delivery time in accordance with what is announced on the site, satisfactory delivery method
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/07/2014
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/11/2014
perfectly meets my expectations, product, packaging, deadlines.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/08/2014
Very effective
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/07/2014
Given the number of types of hats you have on the site, I have a bit of difficulty finding the gambler straw hat
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/06/2014
Great choice. Effective order tracking. If I dared, I would say that with Tracket you are covered.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/08/2014
an excellent site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/11/2014
good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/08/2014
very professional
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/08/2014
easy to use, very large selection
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2014
very good, in my opinion, it is one of the best sites for hats, it compensates for the specialized stores that are becoming increasingly rare, there are hardly any left except for markets, and even then it is sometimes difficult to find your size and the choice is limited. On the other hand, prices are still quite high, but if you want a branded item, the price is in line with the product sought and I have never seen a hat shop with such a choice of models (this is the advantage of the internet, the downside being that you cannot try them on, as sizes often differ from one brand to another)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/06/2014
A bob choice of hats and caps
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/10/2014
A very large selection on a very well-made site, the quality of the products and the shipping service.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/06/2014
in line with what we wanted.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/11/2014
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/07/2014
a lot of choices and easy to use
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/10/2014
VERY GOOD
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/06/2014
very large selection, well readable, easy to use
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/06/2014
Very good quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/10/2014
Perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/11/2014
Product of very good quality, the only problem is the delay between the order and delivery
No information communicated explaining a delivery problem
Sending an email remained unanswered
Other than that very good site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/11/2014
very complete site offering a lot of quality choices
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/08/2014
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/06/2014
Very good site with a huge selection at all prices!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/07/2014
that all good !
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/09/2014
easy and clear
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/10/2014
Very good, nothing to report
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/06/2014
Clear and easy to use site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/06/2014
Pleasant site to discover and in my opinion suitable for both professionals and individuals
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/08/2014
Readable and pleasant
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/06/2014
very good
Except in August 2013 when the order took more than a month to reach us
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/06/2014
correct article and fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/08/2014
Impeccable communication and fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/08/2014
clear and well-documented site - a lot of choices
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/07/2014
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/10/2014
Fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/10/2014
excellent product, simple order, fast delivery, perfect
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