Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2, 4 and 5 stars

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G
Guillaume T.
Rating: 5 out of 5
following a purchase from 02/06/2025
I can't wait to wear it this summer!
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R
Roger D.
Rating: 5 out of 5
following a purchase from 02/06/2025
The site is clear. You can easily find all the information about each product.
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Renaud M.
Rating: 5 out of 5
following a purchase from 02/06/2025
Perfect! Order placed on the 2nd, package received on the 5th. The packaging of the package effectively protects the hat. Product received is completely compliant and of very good quality. I recommend!
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Laurent L.
Rating: 5 out of 5
following a purchase from 02/06/2025
Very good, everything is perfect! Cap of very beautiful quality. Fast and careful delivery.
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Brigitte P.
Rating: 5 out of 5
following a purchase from 28/05/2025
Perfect delivery (deadline respected, protective packaging) superb product
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Paul M.
Rating: 5 out of 5
following a purchase from 02/06/2025
Very good 9
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Jacques R.
Rating: 5 out of 5
following a purchase from 31/05/2025
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Michel C.
Rating: 5 out of 5
following a purchase from 31/05/2025
I had already bought one from you
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Diego G.
Rating: 5 out of 5
following a purchase from 31/05/2025
Perfect, I recommend this site.
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Michel R.
Rating: 5 out of 5
following a purchase from 30/05/2025
Nothing to complain about
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A
Alban N.
Rating: 5 out of 5
following a purchase from 27/05/2025
very good site, very good Traclet contact, fast shipping but carrier who is delayed
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Olivier B.
Rating: 5 out of 5
following a purchase from 01/06/2025
Order as expected, very satisfied with Traclet hat shop.
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Yves M.
Rating: 5 out of 5
following a purchase from 31/05/2025
Very nice finish of the cap
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Christian D.
Rating: 5 out of 5
following a purchase from 01/06/2025
Hat of great elegance.
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Catherine L.
Rating: 5 out of 5
following a purchase from 29/05/2025
Good site!
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Jeanclaude G.
Rating: 5 out of 5
following a purchase from 01/06/2025
Very ingenious and excellent quality suspender system.
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Patrick D.
Rating: 5 out of 5
following a purchase from 02/06/2025
Top product and guaranteed speed!!
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Etienne J.
Rating: 5 out of 5
following a purchase from 31/05/2025
Product corresponding to the description, with the right size. The product seems to be of quality, but it is still too early for the subject.
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Veronique T.
Rating: 5 out of 5
following a purchase from 31/05/2025
Fast shipping, the hat was carefully packed and protected.
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G
Gilles B.
Rating: 5 out of 5
following a purchase from 02/06/2025
Clear site to use! Fast shipping, to recommend!
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Josselin N.
Rating: 5 out of 5
following a purchase from 30/05/2025
Super product, as always.
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Jean-Luc D.
Rating: 5 out of 5
following a purchase from 10/05/2025
A wide choice: the site is well made and this diversity is very pleasant and very attractive...
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D
Didier D.
Rating: 5 out of 5
following a purchase from 21/05/2025
Very satisfied as with every order.
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B
Bruno F.
Rating: 5 out of 5
following a purchase from 31/05/2025
Wide choice of quality products.
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Marie Christine M.
Rating: 5 out of 5
following a purchase from 31/05/2025
No problem.
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Aleth N.
Rating: 4 out of 5
following a purchase from 29/05/2025
I am satisfied but I don't remember the navigation on the site, I didn't encounter any problems.
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Philippe D.
Rating: 5 out of 5
following a purchase from 31/05/2025
The Traclet site is well designed, the description of the items is very precise and corresponds to the item. Delivery times are well respected.
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Michel M.
Rating: 5 out of 5
following a purchase from 31/05/2025
nothing to complain about fast delivery quality and appearance of the hat: impeccable this company is very serious
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Laure F.
Rating: 5 out of 5
following a purchase from 01/06/2025
Great. - I am happy with the products I ordered. Delivery was perfect and packaging was great. I recommend this site.
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Didier M.
Rating: 5 out of 5
following a purchase from 31/05/2025
Perfect conforms to expectations
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Laurent V.
Rating: 5 out of 5
following a purchase from 31/05/2025
The reference for a quality purchase with top products. Thanks to the whole team
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Monique H.
Rating: 5 out of 5
following a purchase from 02/06/2025
nice edge, pleasant material
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Daniel C.
Rating: 4 out of 5
following a purchase from 01/06/2025
Easy to place an order, fast delivery.
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Jacques P.
Rating: 4 out of 5
following a purchase from 01/06/2025
beautiful style and good quality
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Arnaud T.
Rating: 4 out of 5
following a purchase from 01/06/2025
The products are of good quality and the delivery is fast. Too bad the comment on the ordered hat misled me and that the exchange is at my expense...
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Evelyne G.
Rating: 5 out of 5
following a purchase from 23/05/2025
Quality and seriousness of the company
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C
Cyril F.
Rating: 5 out of 5
following a purchase from 29/05/2025
Very efficient and ultra-fast. As always.
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Abdel Malik E.
Rating: 5 out of 5
following a purchase from 24/04/2025
I have been a customer for over 13 years and have always been very satisfied. I would like to thank Mr. TRACLET for his honesty, kindness, and professionalism. Abdelmalik
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Bruno G.
Rating: 5 out of 5
following a purchase from 27/05/2025
Serious and fast site
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Jean-Jacques F.
Rating: 5 out of 5
following a purchase from 29/05/2025
Impeccable
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