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Rating: 4 out of 5
my opinion
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 2 and 4 stars
Reset filtersA
Rating: 4 out of 5
a lot of choices. fast delivery. reliable packaging
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A
Rating: 4 out of 5
the delivery time is too long but maybe due to the Christmas holidays
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A
Rating: 4 out of 5
Intuitive site, fast shipping.
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A
Rating: 4 out of 5
thank you
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A
Rating: 4 out of 5
The item is in accordance with the photo and description but the packaging is very average. Luckily the product is not too fragile.
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A
Rating: 4 out of 5
Perfect, exactly what I ordered.
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A
Rating: 4 out of 5
Order well followed. Thank you.
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A
Rating: 4 out of 5
Fast delivery, product as described and careful packaging.
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A
Rating: 4 out of 5
Interesting sites that would benefit from improving their packaging.
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A
Rating: 4 out of 5
no opinion
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A
Rating: 4 out of 5
everything to cover the head!
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A
Rating: 4 out of 5
Very good. Only the delays are long
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A
Rating: 4 out of 5
Very good phone contact
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A
Rating: 4 out of 5
box too big for a simple hat so it didn't fit in the box and I had to queue at the post office --'
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A
Rating: 4 out of 5
practical
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A
Rating: 4 out of 5
Very good
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A
Rating: 4 out of 5
fast shipping
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A
Rating: 4 out of 5
I would say very good but I need a precise and reasoned response about the reference real rabbit fur hat (we consume them) I have fewer conscience problems Ref 1180 a69€ there are 4 articles gray white/beige/fawn color/black However, the black doesn't seem knitted And you don't note the delays except soon available but ON WHAT date? I put an option on the light gray white And give me details about the black in the meantime thank you
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A
Rating: 4 out of 5
Pleasant site offering many products. A bit more details on the items would be a plus. That's why I give it 4 stars.
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A
Rating: 4 out of 5
Very serious, very large choice for hats, a bit less for scarves. Too bad.
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A
Rating: 4 out of 5
difficult to use...
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A
Rating: 4 out of 5
Trustworthy house. To recommend
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A
Rating: 4 out of 5
GOOD
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A
Rating: 4 out of 5
too bad that for the price it is made in China I am disappointed!
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Response from Chapellerie Traclet
Hello
This information about the place of manufacture is well noted on the product sheet (Ski Lanka)
http://www.chapellerie-traclet.com/fr/casquette-stetson/2084-casquette-brooklin-oregon-noir-stetson.html
For a cap made in Germany or other countries, this information is also well noted in the summary table.
Best regards
Traclet
This information about the place of manufacture is well noted on the product sheet (Ski Lanka)
http://www.chapellerie-traclet.com/fr/casquette-stetson/2084-casquette-brooklin-oregon-noir-stetson.html
For a cap made in Germany or other countries, this information is also well noted in the summary table.
Best regards
Traclet
A
Rating: 4 out of 5
Satisfied with this order
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A
Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
Good site, many choices, prices are very good, but the tracking of packages is a bit random, but arrives within the indicated time.
The packaging is top-notch, too bad there is no transport case delivered with the hat, it wouldn't cost much more.
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The packaging is top-notch, too bad there is no transport case delivered with the hat, it wouldn't cost much more.
A
Rating: 4 out of 5
very good site thank you
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A
Rating: 4 out of 5
Very good.
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A
Rating: 4 out of 5
a bit long delay
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A
Rating: 4 out of 5
The 2 euro gift wrapping service is disappointing:
20 cm of ribbon (crushed during transport) and a label "pleasure to give".
I was expecting something prettier.
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20 cm of ribbon (crushed during transport) and a label "pleasure to give".
I was expecting something prettier.
A
Rating: 4 out of 5
unfortunately, the order arrived after the birthday.
and I thought from the photo that the T3 model had a green inner brim.
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and I thought from the photo that the T3 model had a green inner brim.
A
Rating: 4 out of 5
A lot of choices.
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A
Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
Very complete catalog
Ergonomic website
Efficient delivery
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Ergonomic website
Efficient delivery
A
Rating: 4 out of 5
Clear and well designed
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A
Rating: 4 out of 5
very good except for the packaging
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A
Rating: 4 out of 5
Just the delivery a bit long but very happy with the product
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A
Rating: 4 out of 5
Good
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