Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/12/2015
Good site, good shipper and good merchandise.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/12/2015
Fast delivery, good product description
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/12/2015
A transparent service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/12/2015
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/12/2015
Correct
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/12/2015
I own a good number of hats and most of my hat purchases come from Tractel, as delivery by post is simple
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/12/2015
Two products were unavailable in my size (M.56/57): Hatteras stripe cap ref. 2260 and vintage flat cap Hanna Hats ref. 5347.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/12/2015
Well informed by phone ...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/12/2015
Good site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/12/2015
The choice on mobile is more complicated and the filter is difficult to use as it regularly resets.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/12/2015
Order compliant
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/12/2015
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/12/2015
It's okay, I would buy more if it were generally cheaper. Important thing, the BRAND does not appear on some delivered products!!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/12/2015
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/12/2015
Clear site with easy navigation.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/12/2015
Well-organized site, hat arrived very quickly as expected just before Christmas
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/12/2015
Very responsive
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/12/2015
A very large choice
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/12/2015
Lots of choices for everyone
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/12/2015
Delivery times are correct, and the package was in good condition. I would have just liked to have a box for the hat. Otherwise satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/12/2015
Practical and complete
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/12/2015
Very effective
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/12/2015
in accordance with the request
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/12/2015
A specialist I recommend! Not 5 stars to stay in the improvement process... ;-) . Well done
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/12/2015
the hat received doesn't suit me very well, that's the problem with online orders. I was too lazy to return it. But the speed and quality of the shipment were very good.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/12/2015
a lot of choices, good quality
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/12/2015
No problem
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/12/2015
interesting site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/12/2015
very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/12/2015
very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/12/2015
Clear site, fast delivery, packaging a bit light
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/12/2015
very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/12/2015
Very good service, from order handling to delivery.
Complete site, sometimes a bit too much, a lot of choices.
When you love hats and especially
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/12/2015
delivery within 48h0
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/12/2015
easy
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/12/2015
Very good site. Just a suggestion for the site with a possible addition of a virtual cart section like a wishlist or desire list. A place to
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/12/2015
good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/12/2015
multi-criteria search to develop
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/12/2015
No observation
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/12/2015
There are not enough recent photos. We should see the cap worn.
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