Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/08/2014
Good I will come back
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/06/2014
Quite complete, it's good.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/11/2014
Very well done
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/08/2014
It's OK
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/08/2014
not bad.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/10/2014
Website with very pleasant ergonomics.
Design, complete and precise.
Drawback: some features bug on iPhone.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/07/2014
Very good site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/08/2014
a bit expensive for me
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/09/2014
Clear and well-stocked.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/09/2014
rather well done
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/08/2014
Complete and well-made site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/11/2014
received 1 day late compared to the date mentioned by so colissimo
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/06/2014
GOOD CUSTOMER LISTENING AND EFFICIENT ORDER SENDING. ETERNAL STOCK PROBLEM ON SIZES.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/06/2014
could do better in choice and quality
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/09/2014
practical
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/10/2014
Cap received and conforms to the description.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/11/2014
Good site with nice promotions
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/10/2014
Very clear site and a lot of choices. Quality of the product and delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/07/2014
Fast
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/07/2014
Nothing to say, quality is there.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/05/2014
It's a clear, precise site. Good presentation. Just sometimes a flaw regarding colors.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/06/2014
Good order tracking
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/09/2014
Good!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/06/2014
Satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/06/2014
efficient service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/11/2012
very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/04/2013
The delay was a bit long but it's 'custom-made'.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/03/2013
Wide choice of hats and brands. Competitive prices and serious customer service that does not hesitate to make small commercial gestures in some cases. Fast and careful shipping. Negative points: free shipping only from €90 and returns at the customer's expense...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/02/2013
good site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/04/2013
the delivery time is long
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/03/2013
very well done!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/12/2012
Very good
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 20/05/2013
I ordered and paid for a Tilley hat nearly 10 days ago. To date, no delivery, no information on delays or setbacks, and no response to my inquiries. If the situation persists, I plan to inform Tilley in Canada.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/05/2013
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/12/2012
Good site, choice of hat shapes by image is very intuitive and effective.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/05/2013
Allow further refinement of the basic search by enabling more interactions thus selectivity between the different filters.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/01/2013
nothing to report
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/12/2012
interesting
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/12/2012
some choice but not always all sizes
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/03/2013
Very easy to access.
Good appreciation possible of the proposed products.
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