Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Complete shop, fast and careful shipping. The only downside, and not the least, is that they did not provide free returns. Returns at the customer's expense unlike other online merchants.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/11/2022
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/11/2022
Easy order on the site, fast delivery, nice product even if it is made in China, nice effect with the fake white fur, I recommend Traclet because I have never been disappointed, I had already ordered a toque and a hat
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/11/2022
Everything is OK! Very Nice!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/11/2022
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/11/2022
-
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/11/2022
No comment
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/11/2022
very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/10/2022
Expected delay of 2 to 3 weeks received 5 weeks later
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/10/2022
Good performance
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/10/2022
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/11/2022
for my first online order, I am satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/11/2022
the hat itself, I like a lot
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/09/2022
Delivery time a bit longer than what was announced (out of stock) but okay for the rest
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/11/2022
Nice item received within the announced deadlines
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/11/2022
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/11/2022
nothing to complain about the site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/11/2022
the item meets my expectations, very good quality. Since it is for a gift, I will see after Christmas if the size is good.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/11/2022
Delivery and products are top!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/11/2022
I was looking for this product I am satisfied with what I received...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/11/2022
The product is of good quality despite the reasonable price.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/10/2022
Hello, the site is very well designed. It was easy to find the desired hat. I am happy to have found you. The only downside is that I received a gray hat but I wanted a red hat. I will keep it anyway.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 27/10/2022
I ordered 2 identical beanies in 2 different colors, I received 2 different beanies, one of which does not satisfy me.
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Response from Chapellerie Traclet
Hello
please excuse us if we made a model error.
Thank you for sending us a photo at [email protected]
so we can send you the correct model in the wrong color.
remaining at your disposal.
best regards
Traclet Sebastien
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/10/2022
Cotton beanie ordered of quality, but only available in one size
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/10/2022
Satisfied overall.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/10/2022
Fast delivery. Nothing to complain about. Given the price, a cover to keep the product would not have been a luxury.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/10/2022
It's a pity that the hat does not come with cork bands that allow for better adjustment.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/10/2022
It was good and very quick delivery. Thanks
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/10/2022
I am satisfied with the product, however the delivery took longer than expected. I contacted them regarding the abnormally long delivery (initially scheduled for 48-72h), they replied that it was normal because the product (the size of the cap) was out of stock at that time. This was not indicated on the site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/10/2022
Excellent quality cap (French manufacture by the way), made with good materials. However, I understand what a review says about the 'saucer' effect. The cap does indeed seem very (too) wide on the edges. However, a little common sense and ingenuity are enough to make a stitch on each side to finally achieve the desired effect. One star less for this stitching point, unfortunately.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/10/2022
Ok ok
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/10/2022
The package arrived on time and is of good quality
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 22/10/2022
Hat way too big
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Response from Chapellerie Traclet
Hello
in case the hat does not fit, it is certainly possible to exchange it.
remaining at your disposal.
best regards
Traclet Sebastien
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/10/2022
I will be sent a tightening band to adjust this chapka to my head. Good information service, I have to make this modification because my size does not exist and I cannot find an item at these prices that I like. Thank you.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/10/2022
Well-designed site, too bad there are spam obligations. Quick and correct delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/09/2022
Happy with my order. Item of very good quality. Thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/10/2022
Well-packaged order. Quick reception in an overseas department. Too bad one of the 2 caps is too small
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/10/2022
Good quality item
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/10/2022
Excellent product, very soft, beautiful leather.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/10/2022
quick and effective
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