Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
A lot of choice
One can have "made in France" and quality products made in the countries of origin.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/07/2022
navigation, choice and payment is not complicated.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/07/2022
CORRECT QUALITY PRICE - SIZE CORRESPONDS WELL - GOOD PACKAGING
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/07/2022
Very good, just missing the shrink bands
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/07/2022
A clear and precise site. I am waiting to have more perspective on the quality of the hat which seems very good at first glance.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/07/2022
Satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/07/2022
No issues
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/07/2022
Complete site (details, measurements) and diversified. It lacks for my product photos of the back and thus a paid return for my part (it's not a problem to pay when we see the damage of non-paying amazon; but a good photo from the supplier Bullhide would have helped me not to order unnecessarily). The delivery (24/48h) and the return went smoothly. Some may forget to check the availability of the product again, once the size is selected... given the comments I have read on some rating sites
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/07/2022
quick response to emails, fast shipping as well, nothing to complain about :)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/07/2022
My package arrived on the third day, very satisfied with the tracking. The shipping cost is a bit high and I had to pay customs fees again.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/07/2022
order conforms, one-size cap a bit tight for size 61.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/06/2022
Excellent.
Possibility to pay by check while ordering online.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/07/2022
Navigation on the site is correct. The delivery is practical and very fast. On the edge of one of the ordered hats, the stitching repairs are a bit too visible!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/07/2022
Delivered on time
The size corresponds,
Item of good quality
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/07/2022
Satisfied despite the size being a bit too large
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/07/2022
Serious site. Fast shipping as indicated.
Happy with my purchase, quality hat in the right size that I generally have difficulty finding. I am returning the item because I would like a different color. Very responsive site. I am waiting to see the return conditions that I have not yet consulted, that's why I put 4 stars otherwise, all good I recommend.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/07/2022
Perfect packaging !!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/07/2022
Product meets my expectations
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/07/2022
The description+photo are really accurate. Too bad for the hats that are no longer in stock (it will be for next time)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/07/2022
Fast delivery and satisfied with my choice.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 16/06/2022
Delay on the order, without explanation. No information on the shipment.
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Response from Chapellerie Traclet
Hello, please excuse us for this delivery delay, the straw hat took longer to manufacture. Normally, an email regarding the manufacturing delay was sent as well as the day of the order's shipment. Best regards, Traclet Sebastien
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 01/07/2022
Order without issue but despite measuring the head circumference at 56, the size of the delivered hat is unfortunately too small. I use it because I have no choice due to leaving for vacation, but the Large model seems unsuitable. Given the price, I admit my disappointment. My forehead is marked after wearing it even for a few minutes. Disappointing.
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Response from Chapellerie Traclet
Hello, there is definitely an issue, size L corresponds to a head circumference of 58/59 cm. Did you follow our size guide to measure your head circumference? https://www.chapellerie-traclet.com/fr/content/6-mesurer-sa-taille-de-chapeau-casquette-tour-de-tete. Best regards, Traclet Sebastien
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/06/2022
Nothing to complain about ...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/07/2022
Nothing to say thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/06/2022
All good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/06/2022
The ordered products are of very good quality and conform to the description. Nothing to say really. A slight delay in the announced delivery date but the concerned service did what was necessary and the order arrived before the 'fateful date' ... My cap is perfect, my mittens are pleasant. Excellent service, excellent product(s), Satisfied Customer so nothing to report!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/07/2022
very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/05/2022
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/06/2022
very attentive to the request to customize a hiking pole
Thank you!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/07/2022
Nothing to say perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/06/2022
straw hat a bit big, but the size is a 'range' between 58-60
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/06/2022
Satisfied, delivery planned for 2 weeks... arrived in 3 days!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/06/2022
complete satisfaction.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/06/2022
Site meets my expectations
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/06/2022
Products conform and fast delivery 8
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/06/2022
Very good, but lacking information on the specifications of the leather belts (king size in one size).
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 23/06/2022
The French colonial helmet in large size is much smaller than expected. I bought this colonial helmet which is described as adjustable for sizes 60-64. My head measures 61.5 cm, but even in its widest position, it is too tight for me. To end on a positive note: the hat was delivered quickly.
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Response from Chapellerie Traclet
Hello, for this model, normally the indicated size is BH and fits well for sizes 60-64 cm. What is the size indicated inside? Remaining at your disposal. Best regards, Traclet Sebastien
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/06/2022
delivery made as planned
satisfied with the ordered item
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/06/2022
good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/05/2022
I am happy with the hat.
Instructions on how to care for a straw hat would have been great.
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