Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
the color of the cap does not match the color in the photo
Translated reviews
Response from Chapellerie Traclet
hello
what is the color you received?
the cap is in beige color, this photo is the one proposed by our supplier.
If this one does not suit, please indicate the color or shade you see so we can see if we can make the corrections to the army beige cap at 10 euros.
remaining at your disposal
sincerely
Traclet sebastien
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/05/2022
Clear site, precise and user-friendly
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/05/2022
Everything is perfect.
The site is very easy to use. The processing and delivery are perfect!
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/05/2022
The hat is superb and meets my expectations.
Fast delivery and effective packaging.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/05/2022
The site is not very intuitive.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/05/2022
The products are perfect!!!
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/05/2022
Perfect, easy to access.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/05/2022
The product corresponds well to the website.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/05/2022
See below
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/05/2022
Very good
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 22/03/2022
Too long delivery wait
Translated reviews
Response from Chapellerie Traclet
Hello
Please excuse us for this delay, our manufacturer has had delays in the supply of raw materials which has caused delays in the delivery of our summer items.
We hope the hat meets your satisfaction
Sincerely
Traclet Sebastien
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/04/2022
Nothing to report, items received conform to those proposed in their catalog.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/05/2022
Very good
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/05/2022
Reliable and fast site
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/05/2022
Conform!!
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/05/2022
Product conforms to the order
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/04/2022
On the site noted delivery 24 to 72h, that was not the case.
Otherwise, nothing to say about the quality of the product, beautiful finish, perfect.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/05/2022
Size issue at the order (different screen before and after validation)
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/04/2022
Out of stock at the order, however delivery was quite fast. It would have just been appreciated to have an idea of the restocking delay… if you were aware of it…
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 02/03/2022
Order placed 1 month wait announced received 3 months later
After several email and phone reminders
Abusive sales service
Translated reviews
Response from Chapellerie Traclet
Hello
Please excuse us for this manufacturing delay.
We had delays in obtaining the felt bell from our manufacturer and this pushed back production.
We hope the hat meets your satisfaction
Sincerely
Traclet Sebastien
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/05/2022
The order went well and the panama is of good quality, but TNT sends messages to announce delivery at the pickup point when the package has not arrived... So we go twice for nothing... Disappointing.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/05/2022
Simple navigation, large choice of products, product received conforms to my order.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/04/2022
Many choices and smooth navigation on the site.
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 02/05/2022
The return part does not work at all, it needs to be completely reviewed
Translated reviews
Response from Chapellerie Traclet
Hello
Thank you for your comment.
Currently, returns can be made either directly on our site or on plain paper.
With a return by post.
What are your expectations?
Best regards
Traclet Sebastien
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/05/2022
nothing except that it's a bit expensive...
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/04/2022
The delivery took a while but arrived before the date of use. It's a shame you didn't respond to my delivery date request.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/05/2022
Hat dropped in the mailbox without its packaging.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/05/2022
Nothing to say!
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/05/2022
Great choice, very fast.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/05/2022
My bucket hat is a bit larger than I thought.........
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/04/2022
The site has a very large selection.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/04/2022
Good
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/04/2022
-
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/04/2022
Yes, sometimes lacks stock in certain sizes/models.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/04/2022
Well-designed site and relatively clear for product searches. It's a shame the reporting requests for out-of-stock products and those back in stock do not work... So you have to be attentive and check the site regularly.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/04/2022
Very fast shipping, the item matches exactly the description and the requested size. Moreover, the site offers an immense choice of hats of all kinds and for every occasion, I had already ordered once in the past and was very satisfied. I highly recommend it.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/04/2022
Not enough photos.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/04/2022
Very good quality of products and the website is very well done.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/04/2022
It's a shame that it's a Chinese manufacturing...
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/04/2022
Product perfectly meets my needs, delivered within the announced deadlines.
Translated reviews
We use cookies for audience measurement and improving user experience.
English 
Français