Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2 and 4 stars

Reset filters

Acheteur Vérifié

Published on 16/09/2020 à 17h48 following a purchase from 30/07/2020

completely satisfied with the ordered item

Translated reviews

Acheteur Vérifié

Published on 16/09/2020 à 14h09 following a purchase from 08/09/2020

Beautiful site good delivery too bad for the defect of the ordered product

Translated reviews

Response from Chapellerie Traclet Published on 16/09/2020

Hello
please excuse us if the cap has an issue.
Thank you for sending us a photo at [email protected]
thus we can proceed with its exchange.
Best regards
Traclet

Acheteur Vérifié

Published on 16/09/2020 à 11h38 following a purchase from 06/09/2020

Good product. Fast and careful shipping

Translated reviews

Acheteur Vérifié

Published on 16/09/2020 à 10h44 following a purchase from 07/09/2020

good

Translated reviews

Acheteur Vérifié

Published on 16/09/2020 à 06h13 following a purchase from 03/09/2020

It's great that you deliver to Reunion!!

Translated reviews

Acheteur Vérifié

Published on 09/09/2020 à 20h47 following a purchase from 26/08/2020

Very happy with the hat; delay a bit long compared to what was announced at the order.

Translated reviews

Acheteur Vérifié

Published on 09/09/2020 à 17h42 following a purchase from 01/09/2020

Very good quality. Pleasant to the touch and top finish

Translated reviews

Acheteur Vérifié

Published on 09/09/2020 à 13h50 following a purchase from 25/08/2020

The site is well made with good information on each product.

Translated reviews

Acheteur Vérifié

Published on 09/09/2020 à 11h07 following a purchase from 27/08/2020

The product meets my expectations, good quality. However, there was an error in the size I requested (58 instead of 57)

Translated reviews

Acheteur Vérifié

Published on 07/09/2020 à 12h19 following a purchase from 30/08/2020

Practical and well-stocked site

Translated reviews

Acheteur Vérifié

Published on 01/09/2020 à 11h32 following a purchase from 12/08/2020

excellent product - the payment was made immediately after the order but the delivery only took place 3 weeks later.

Translated reviews

Acheteur Vérifié

Published on 31/08/2020 à 18h50 following a purchase from 23/08/2020

good

Translated reviews

Acheteur Vérifié

Published on 28/08/2020 à 17h51 following a purchase from 04/08/2020

Good

Translated reviews

Acheteur Vérifié

Published on 28/08/2020 à 17h18 following a purchase from 07/08/2020

Easy navigation, good packaging, excellent delivery

Translated reviews

Acheteur Vérifié

Published on 27/08/2020 à 08h39 following a purchase from 19/08/2020

good, fast delivery

Translated reviews

Acheteur Vérifié

Published on 26/08/2020 à 18h05 following a purchase from 13/08/2020

The manager is a bit stubborn but the shop is correct. This is my second order, faster than the first and a third will follow, my boss having broken my visor.

Translated reviews

Acheteur Vérifié

Published on 26/08/2020 à 11h21 following a purchase from 17/08/2020

Very nice hat, sent quickly. I asked a question because I would like to find the same model for winter but I'm still waiting for the answer, hence 4 stars instead of 5!

Translated reviews

Acheteur Vérifié

Published on 26/08/2020 à 09h42 following a purchase from 01/08/2020

The hat is identical to the photo

Translated reviews

Acheteur Vérifié

Published on 24/08/2020 à 17h46 following a purchase from 14/08/2020

compliant with the description and fast+++

Translated reviews

Acheteur Vérifié

Published on 21/08/2020 à 19h15 following a purchase from 13/07/2020

Great variety of models but disappointing delivery times

Translated reviews

Acheteur Vérifié

Published on 21/08/2020 à 17h02 following a purchase from 04/08/2020

Well-made site.

Translated reviews

Acheteur Vérifié

Published on 20/08/2020 à 15h47 following a purchase from 18/07/2020

easy to use site, lots of choices, slight delay in delivery.

Translated reviews

Acheteur Vérifié

Published on 19/08/2020 à 22h29 following a purchase from 02/07/2020

Fast and efficient order, Beware of the gift message that is not respected. Too bad they lost the 5th star.

Translated reviews

Response from Chapellerie Traclet Published on 22/08/2020

Hello
Thank you for your message, please excuse us for forgetting the text.
The gift wrap was not forgotten?
Best regards
Traclet

Acheteur Vérifié

Published on 19/08/2020 à 08h50 following a purchase from 11/08/2020

Quick and efficient / good quality

Translated reviews

Acheteur Vérifié

Published on 18/08/2020 à 18h51 following a purchase from 05/08/2020

Very good

Translated reviews

Acheteur Vérifié

Published on 18/08/2020 à 15h03 following a purchase from 10/08/2020

Fast delivery. Meets my expectations

Translated reviews

Acheteur Vérifié

Published on 18/08/2020 à 12h59 following a purchase from 10/08/2020

I am disappointed the hats do not have the same circumference even though I chose the same size

Translated reviews

Acheteur Vérifié

Published on 17/08/2020 à 19h46 following a purchase from 07/08/2020

Fast delivery, good product

Translated reviews

Acheteur Vérifié

Published on 17/08/2020 à 19h45 following a purchase from 08/08/2020

Great choice!

Translated reviews

Acheteur Vérifié

Published on 17/08/2020 à 13h14 following a purchase from 07/08/2020

More choices in sizes would be better

Translated reviews

Acheteur Vérifié

Published on 14/08/2020 à 18h33 following a purchase from 06/08/2020

Very precise and responsive

Translated reviews

Acheteur Vérifié

Published on 13/08/2020 à 17h28 following a purchase from 05/08/2020

I found what I was looking for without any problem

Translated reviews

Acheteur Vérifié

Published on 11/08/2020 à 20h36 following a purchase from 04/08/2020

Good

Translated reviews

Acheteur Vérifié

Published on 11/08/2020 à 16h49 following a purchase from 01/08/2020

Very good

Translated reviews

Acheteur Vérifié

Published on 10/08/2020 à 17h22 following a purchase from 02/08/2020

Quick response

Translated reviews

Acheteur Vérifié

Published on 07/08/2020 à 21h39 following a purchase from 29/07/2020

The service was fast and precise, however I ordered a royal blue beret and the color is too dark for a royal blue. It was for a gift and I am disappointed

Translated reviews

Acheteur Vérifié

Published on 07/08/2020 à 19h37 following a purchase from 31/07/2020

16/20

Translated reviews

Acheteur Vérifié

Published on 07/08/2020 à 14h51 following a purchase from 31/07/2020

Friendly seller, who committed to delivery the next day before 12 PM....(ordered at 4 PM). All good

Translated reviews

Acheteur Vérifié

Published on 07/08/2020 à 12h07 following a purchase from 29/07/2020

Quality products

Translated reviews

Acheteur Vérifié

Published on 05/08/2020 à 23h07 following a purchase from 12/07/2020

The product meets my expectations

Translated reviews