Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Hello
Please excuse us for the delay, normally it is 3-5 weeks and we have gone to 7 weeks due to manufacturing delays.
During manufacturing, we are necessarily dependent on the workshop that produces it.
We hope, however, that the hat will satisfy you and that the quality is up to par.
This being still important?
Best regards
Traclet
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/11/2018
good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/11/2018
Nothing special to say
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 29/10/2018
Not everything is good. Some products are of poor quality.
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Response from Chapellerie Traclet
Hello
Thank you for the comment, but it would have been better to indicate it on the product because the comment is subjective.
Indeed, as previously indicated; the leather beret at 49 euros is not the same as the model at 85 and the one at 250 euros.
Then, it also depends on the expectations you have of the product because since we have been selling them, this is the first negative feedback.
Moreover, as indicated, if this model does not suit, it can be changed.
Best regards
Traclet
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/10/2018
Very quickly delivered despite a public holiday
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/10/2018
interesting site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/10/2018
Quality products
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/10/2018
to discover!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/10/2018
Complete site, a diverse choice is offered!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/10/2018
I have described this site several times because it is really nice, practical, and has a wide range of choices, in addition to being functional. I am happy to have this site in my favorites.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/10/2018
Good site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/10/2018
good site, good product selection, some technical issues with page loading, image display.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/10/2018
Very satisfied with the site itself. Very important choice.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/10/2018
Well done: good guidance, clear, well illustrated
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/10/2018
Delivery in accordance with the announced deadline
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/10/2018
Clear and easy-to-access site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/10/2018
No issues, fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/10/2018
Okay, no problems, received in good condition, great packaging
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/10/2018
Beautiful choice.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/10/2018
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/10/2018
Perfect item and to size. Good for big heads that can't find caps in their size! But it's still expensive...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/10/2018
Product received quickly and as expected.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/10/2018
No issues.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/10/2018
No problems, always satisfied.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/10/2018
The hat cost me about 68 euros and in the end, I still had to pay over 20 francs extra.
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Response from Chapellerie Traclet
Hello,
You bought the hat for 57.5 euros excluding 20% VAT in France.
The normal price of the hat is 69 euros including tax for a customer in France, being in Switzerland, you do not pay the 20% VAT in France. 57.50 euros
However, in Switzerland, you have your own tax and the 20 francs you paid are the taxes specific to Switzerland.
Best regards
Traclet
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/09/2018
Very clear and concise site, easy to navigate... and very responsive sales service following a modification of the order.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/10/2018
A very nice site!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/09/2018
Professional, especially regarding refunds, super fast
Very good telephone listening
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/10/2018
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/09/2018
Delivery in accordance with the order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/10/2018
The site is nice
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/10/2018
Clear and easy
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/09/2018
Very large selection, quality products
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/09/2018
Hat faithful to the description, arrived in good condition.
Too bad about the size, it's a bit big. But there was no size below 54.
Otherwise, good product that dresses very well
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/09/2018
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/09/2018
Very good, easy to use. Clear and fast tracking.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/09/2018
Good address, very large selection of original and classic hats to recommend for a distinguished look
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/09/2018
Good, no problems to report. A bit more detail! on the items wouldn't hurt
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/09/2018
good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/09/2018
Good
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