Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Not only is the site extremely well done since the product description is very faithful to the item I received - a black panama - but only TRACLET did it. I had a first delivery and the post office was terrible in its delivery. I complained to TRACLET, wrongly accusing them of the product received. They went above and beyond to satisfy me and resend the product that meets all my expectations. In short, the site, the product, the TRACLET service are impeccable, even when customers sometimes express their dissatisfaction towards them, which was my case even though I was wrong! In the end, I can only recommend them and buy my hats from them from now on!
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Gregory R.
Rating: 5 out of 5
following a purchase from 14/02/2025
Product in line with my expectations and speed of delivery (item received within 48 hours)
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Didier L.
Rating: 5 out of 5
following a purchase from 19/01/2025
site navigation
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Jean Luc M.
Rating: 5 out of 5
following a purchase from 15/12/2024
timelines respected very good site and quality products
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Payet C.
Rating: 5 out of 5
following a purchase from 10/02/2025
hello, magnificent gloves and the faux fur chapka
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Michel P.
Rating: 5 out of 5
following a purchase from 19/01/2025
easy contact, possible exchange, confirmed reputation of the hat shop.
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Maurel J.
Rating: 5 out of 5
following a purchase from 08/02/2025
satisfied with my purchase
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Rose C.
Rating: 5 out of 5
following a purchase from 11/02/2025
Nothing to say! Very fast and careful delivery. Delighted with my purchase.
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Jean-Philippe M.
Rating: 5 out of 5
following a purchase from 12/02/2025
OK well received
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Yves D.
Rating: 5 out of 5
following a purchase from 03/02/2025
everything is perfect
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Hervé G.
Rating: 5 out of 5
following a purchase from 04/02/2025
No particular problems. On time, on schedule and in good condition
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Jean-Patrick L.
Rating: 5 out of 5
following a purchase from 12/02/2025
A great Stetson for a great price.
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Dominique P.
Rating: 5 out of 5
following a purchase from 11/02/2025
Easy order, fast delivery. It was a gift, so I can't comment on the item, but it seems to please a lot!
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Monique S.
Rating: 2 out of 5
following a purchase from 26/01/2025
Delivery time far too long.....
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Response from Chapellerie Traclet
Hello
Please excuse us for this rather long delay.
We hope that the beanie will fully satisfy you.
Best regards
Traclet Sébastien
N
Nicolas S.
Rating: 5 out of 5
following a purchase from 11/02/2025
Perfect. Meets my expectations
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Cendrine B.
Rating: 5 out of 5
following a purchase from 07/02/2025
ORDER COMPLIANT FAST DELIVERY AND PROPERLY PACKAGED
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Gisele Et Fabienne R.
Rating: 5 out of 5
following a purchase from 09/02/2025
A 'virtual' hat shop as I can't find one in town anymore. The one in La Rochelle has closed, to my great regret. I found nice items there. I found the same diversity on the La Chapellerie Tracte website, items at all prices.
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Bertrand C.
Rating: 5 out of 5
following a purchase from 10/02/2025
Product meets my expectations. Fast delivery.
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Claudette V.
Rating: 5 out of 5
following a purchase from 10/02/2025
Very nice product and ultra-fast delivery
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Robert B.
Rating: 5 out of 5
following a purchase from 10/02/2025
A wide choice of quality items; excellent.
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Jerome K.
Rating: 5 out of 5
following a purchase from 05/02/2025
Fast and careful delivery.
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Yves G.
Rating: 5 out of 5
following a purchase from 08/02/2025
I am completely satisfied
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Marc W.
Rating: 5 out of 5
following a purchase from 28/01/2025
Very good product, very satisfied!!!! SEE YOU SOON FOR A NEW ORDER
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Alexandra S.
Rating: 5 out of 5
following a purchase from 07/02/2025
top quality
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Pierre Yves C.
Rating: 5 out of 5
following a purchase from 07/02/2025
It was perfect
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Pierre R.
Rating: 5 out of 5
following a purchase from 08/02/2025
Delivery times respected, quality product, accurate measurements
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Jean-Pierre E.
Rating: 5 out of 5
following a purchase from 31/01/2025
Perfect I would recommend
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Eric D.
Rating: 5 out of 5
following a purchase from 01/02/2025
Ordered my item on 01/01 and received it on 10/01 and yet 2 to 3 weeks expected, 10 out of 10 for delivery. The packaging impeccable and the item of exceptional quality. I recommend 100/100 the chappellerie traclet thank you
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Christine B.
Rating: 5 out of 5
following a purchase from 09/02/2025
Pleasant product to wear
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Yvette C.
Rating: 5 out of 5
following a purchase from 07/02/2025
Really very happy good product
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Julien L.
Rating: 5 out of 5
following a purchase from 05/02/2025
Functional site, quality products, fast delivery.
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Ludovic L.
Rating: 5 out of 5
following a purchase from 05/02/2025
Practical site
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Madeleine V.
Rating: 5 out of 5
following a purchase from 03/02/2025
Site of interesting products
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Antonio C.
Rating: 5 out of 5
following a purchase from 04/02/2025
Really nothing to say, great site
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Guy A.
Rating: 5 out of 5
following a purchase from 06/02/2025
Total satisfaction
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Jean-Luc D.
Rating: 5 out of 5
following a purchase from 06/02/2025
Very happy with this order.
Very nice caps, I like it a lot. Thank you.
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René G.
Rating: 5 out of 5
following a purchase from 03/02/2025
Thank you for adjusting the size to 62cm
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Sylvain M.
Rating: 5 out of 5
following a purchase from 02/02/2025
very good, nothing to report.
product as described, fast delivery and careful packaging.
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Jean Louis L.
Rating: 5 out of 5
following a purchase from 05/02/2025
Perfect packaging.
Fast delivery.
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Claude C.
Rating: 5 out of 5
following a purchase from 30/01/2025
Happy with my purchase. Quality-price O.K
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