Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2 and 5 stars

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M
Muriel B.
Rating: 5 out of 5
following a purchase from 23/12/2024
Fast order and delivery. Careful shipping.
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Catherine N.
Rating: 5 out of 5
following a purchase from 20/12/2024
Yes, it was difficult for returning the item
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David J.
Rating: 5 out of 5
following a purchase from 21/12/2024
Fast and efficient! A very wide choice of products
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Yves D.
Rating: 5 out of 5
following a purchase from 13/12/2024
Good reception of my order, perfect packaging.
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Patrice G.
Rating: 5 out of 5
following a purchase from 18/12/2024
Fast delivery
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Philippe R.
Rating: 5 out of 5
following a purchase from 21/09/2024
Very well packaged
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Juliette S.
Rating: 5 out of 5
following a purchase from 24/12/2024
Perfect
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Didier L.
Rating: 5 out of 5
following a purchase from 16/12/2024
Perfect!
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Guy R.
Rating: 5 out of 5
following a purchase from 22/12/2024
A very simple order to make. A very well-designed site. A very professional feedback between the customer and the company. A super short delivery time, very efficient. Thank you
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Emmanuel S.
Rating: 5 out of 5
following a purchase from 23/12/2024
The item is in accordance with the order and arrived on time.
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Roger P.
Rating: 5 out of 5
following a purchase from 22/12/2024
Fast delivery and quality package.
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Muriel M.
Rating: 5 out of 5
following a purchase from 16/12/2024
Easy navigation on the site, a lot of choice and products available quickly.
Very happy with my order, thank you
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Roland V.
Rating: 5 out of 5
following a purchase from 19/12/2024
very good value for money
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Roy K.
Rating: 5 out of 5
following a purchase from 22/12/2024
I am generally satisfied with the customer service which has been responsive.
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Salome R.
Rating: 5 out of 5
following a purchase from 18/12/2024
Very good as usual! Great products and very fast shipping. Thank you very much
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Luc D.
Rating: 5 out of 5
following a purchase from 23/12/2024
Perfect! Good quality, secure website order entry, simple, intuitive, ultra-fast delivery! What more can I say...
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Guillemette G.
Rating: 5 out of 5
following a purchase from 21/12/2024
Order arrived as expected.
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Daniel G.
Rating: 5 out of 5
following a purchase from 20/12/2024
I did not receive an immediate response regarding the receipt of my order with you, so I had some concerns about the accepted payment but only news at the time of shipping. I would have liked to have a message like: "order received and being prepared". Otherwise, no problem, very well-stocked site and a lot of choices, I will recommend it to my friends and family.
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Brigitte B.
Rating: 5 out of 5
following a purchase from 22/12/2024
Everything was perfect, lervi
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Mickael M.
Rating: 5 out of 5
following a purchase from 22/12/2024
Very good site and ensured fast delivery, nothing to say
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Sylvie D.
Rating: 5 out of 5
following a purchase from 23/12/2024
I was looking for a specific model, so I didn't explore the site much. I went straight to the essentials and everything went well. Thank you
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Thomas D.
Rating: 5 out of 5
following a purchase from 19/12/2024
Everything worked out
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Monique C.
Rating: 5 out of 5
following a purchase from 03/12/2024
Always very good quality.
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Christophe L.
Rating: 5 out of 5
following a purchase from 22/12/2024
everything is easy to find
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Alain I.
Rating: 5 out of 5
following a purchase from 22/12/2024
Excellent service
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Pascale G.
Rating: 5 out of 5
following a purchase from 23/12/2024
Excellent site with a lot of choices. Very good packaging and ultra-fast delivery in 24 hours!
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Salah B.
Rating: 5 out of 5
following a purchase from 22/12/2024
Completely meets my expectations, delivery respected plus a pen as a gift so I thank you
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Christiane R.
Rating: 5 out of 5
following a purchase from 22/12/2024
Order, fast delivery and material, everything is very good.
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Georges D.
Rating: 5 out of 5
following a purchase from 20/12/2024
fast and super well packaged
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André B.
Rating: 5 out of 5
following a purchase from 22/12/2024
Careful packaging
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Amélie B.
Rating: 5 out of 5
following a purchase from 15/12/2024
Beautiful product and fast shipping
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Patrick C.
Rating: 5 out of 5
following a purchase from 12/12/2024
very satisfied
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Ghislaine D.
Rating: 5 out of 5
following a purchase from 17/12/2024
I was accompanied every day clearly, thank you!
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Adrien M.
Rating: 5 out of 5
following a purchase from 16/12/2024
Order received quickly.
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Emmanuelle L.
Rating: 5 out of 5
following a purchase from 19/12/2024
Very satisfied with my order. Good quality-price ratio, fast delivery and well packaged.
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Patrick R.
Rating: 5 out of 5
following a purchase from 18/12/2024
Very happy
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D
Didier L.
Rating: 5 out of 5
following a purchase from 12/12/2024
Very good, impeccable service, careful and attentive. I recommend!
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B
Brigitte B.
Rating: 5 out of 5
following a purchase from 16/12/2024
everything very well
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Pascale K.
Rating: 5 out of 5
following a purchase from 15/12/2024
very good service, order processed quickly, perfect packaging
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C
Cécile D.
Rating: 5 out of 5
following a purchase from 12/12/2024
Product exactly matching the description. Very good quality and order arrived as expected. In short, 10/10 for this company
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