Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
The star is poorly sewn.... I expected better in terms of quality given the price....
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Response from Chapellerie Traclet
Hello
We apologize if there is an issue.
Please send us a photo at [email protected]
Best regards
Traclet Sébastien
T
Thierry G.
Rating: 5 out of 5
following a purchase from 04/12/2024
Very fast delivery time for an excellent quality-price ratio of the product
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Francis D.
Rating: 5 out of 5
following a purchase from 02/12/2024
The purchase perfectly matches and the fast shipping is very well packaged.
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Olivier L.
Rating: 5 out of 5
following a purchase from 30/11/2024
Quality, prices, speed, what more could you ask for
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Henri C.
Rating: 5 out of 5
following a purchase from 29/11/2024
Perfect navigation, ordering, and delivery
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F
Françoise B.
Rating: 5 out of 5
following a purchase from 03/12/2024
The ordered product was delivered very quickly and perfectly meets my expectations
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Louis H.
Rating: 5 out of 5
following a purchase from 04/12/2024
no problem
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J
Jacques C.
Rating: 5 out of 5
following a purchase from 30/11/2024
Very large selection & quality products, fast delivery. I recommend this establishment.
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Remi B.
Rating: 5 out of 5
following a purchase from 04/12/2024
excellent products
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Yolande F.
Rating: 5 out of 5
following a purchase from 04/12/2024
The items I ordered are Christmas gifts.. I will give a rating later.. at first glance everything is very good thank you
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C
Chloé I.
Rating: 2 out of 5
following a purchase from 01/12/2024
Hello,
The chapka received is not what it seems to be in the description on your site....
I sent an email to customer service, I am waiting for your response.
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Response from Chapellerie Traclet
Hello
We apologize if we made a mistake.
Please send us a photo at [email protected]
Indeed, we cannot find your message.
Remaining at your disposal
Best regards
Traclet Sébastien
S
Sophie H.
Rating: 5 out of 5
following a purchase from 30/11/2024
extra beanie! soft, warm, great fit and beautiful quality.
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Nathalie A.
Rating: 5 out of 5
following a purchase from 04/12/2024
Very nice beret. Beautiful quality and especially French. I highly recommend
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Louis F.
Rating: 5 out of 5
following a purchase from 01/12/2024
Well-designed website. Order tracking is perfect. And my purchase fully satisfies me. Perfect!
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Thibaut S.
Rating: 5 out of 5
following a purchase from 01/12/2024
Perfect nothing to report
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Thomas A.
Rating: 5 out of 5
following a purchase from 03/12/2024
Top notch! very nice item, very good quality
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Bruno C.
Rating: 2 out of 5
following a purchase from 01/12/2024
Fast shipping but I still haven't received the order
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Response from Chapellerie Traclet
Hello
A complaint has been made so that the post can give you information about your delivery.
Best regards
Traclet Sébastien
J
Jean-Marie B.
Rating: 5 out of 5
following a purchase from 02/12/2024
Hello. This is my first order for a Traclet fedora hat. Excellent quality/price ratio after visiting other retailers.
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F
Françoise P.
Rating: 5 out of 5
following a purchase from 26/11/2024
Correct description of items.
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Nathalie B.
Rating: 5 out of 5
following a purchase from 03/12/2024
Very serious
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Gerard C.
Rating: 5 out of 5
following a purchase from 29/11/2024
site a bit complicated
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B
Bernard S.
Rating: 5 out of 5
following a purchase from 01/12/2024
Lots of choices, quality is there, very well finished item with sturdy fabric lining, fast delivery, I recommend.
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Sassatelli N.
Rating: 5 out of 5
following a purchase from 01/12/2024
No problems encountered, order and delivery as expected
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C
Cedric G.
Rating: 5 out of 5
following a purchase from 03/12/2024
Beret received in beautiful quality! Customer service easy to reach due to a problem with my password for ordering online. Fast delivery
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Jean Michel G.
Rating: 5 out of 5
following a purchase from 03/12/2024
Very nice cap.
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Benoit R.
Rating: 5 out of 5
following a purchase from 30/11/2024
Perfect, package received without any hassle or surprises.
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Gerard J.
Rating: 5 out of 5
following a purchase from 30/11/2024
Very good
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Michel M.
Rating: 5 out of 5
following a purchase from 03/12/2024
Respect and quality of the product
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Joseph D.
Rating: 5 out of 5
following a purchase from 04/12/2024
Fast delivery and the product looks very nice. To see in use.
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F
Frederic C.
Rating: 5 out of 5
following a purchase from 03/12/2024
Happy with this hat
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Jean-Yves B.
Rating: 5 out of 5
following a purchase from 04/12/2024
Very serious house we are delighted
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H
Herve Z.
Rating: 5 out of 5
following a purchase from 03/12/2024
Many quality items in all styles at all prices. Easy navigation on the site and effective search engine. Fast shipping. Trying TRACLET is ADOPTING it.
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Herve Z.
Rating: 5 out of 5
following a purchase from 03/12/2024
Many quality items in all styles at all prices. Easy navigation on the site and effective search engine. Fast shipping. Trying TRACLET is ADOPTING it.
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I
Isabelle E.
Rating: 5 out of 5
following a purchase from 27/11/2024
Perfect customer service and delivery
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V
Valerie I.
Rating: 5 out of 5
following a purchase from 29/11/2024
The suspenders are of very nice quality and the delivery was fast! Perfect
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D
Domitille C.
Rating: 5 out of 5
following a purchase from 27/11/2024
Clear information
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Anne Marie P.
Rating: 5 out of 5
following a purchase from 01/12/2024
nothing to say, well received, quickly; thank you
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Noelle C.
Rating: 5 out of 5
following a purchase from 01/12/2024
total satisfaction
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Yves F.
Rating: 5 out of 5
following a purchase from 28/11/2024
delivery on time
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Lionel S.
Rating: 5 out of 5
following a purchase from 02/12/2024
Hello. Very well presented site. Fast delivery and careful packaging. Very good quality items, matching the descriptions.
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