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Rating: 5 out of 5
Good efficiency
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 2 and 5 stars
Reset filtersG
Rating: 5 out of 5
Everything is great, perfect!
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M
Rating: 5 out of 5
Perfect
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É
Rating: 5 out of 5
Good service - thank you, I am very happy.
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G
Rating: 5 out of 5
Great
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R
Rating: 5 out of 5
Very good
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T
Rating: 5 out of 5
Everything is efficient.
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M
Rating: 5 out of 5
Quality product that meets my expectations. Fast delivery. I recommend
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E
Rating: 5 out of 5
Excellent
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M
Rating: 5 out of 5
Very easy navigation, the first delivery was long while the debit from my card was very quick... that shocked me a bit but I understood. I was so happy with the product that I ordered 3 in a row normally delivered Monday evening 5 days later.
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D
Rating: 2 out of 5
Product not compliant. Inner band of the Egean cap announced as being leather while it is canvas on the received model.
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Response from Chapellerie Traclet
Hello
We apologize for this description error on the last received, we forgot to change the description. We expect a delivery in 3-4 weeks
We can change it for you.
Remaining at your disposal
Best regards
Traclet Sébastien
We apologize for this description error on the last received, we forgot to change the description. We expect a delivery in 3-4 weeks
We can change it for you.
Remaining at your disposal
Best regards
Traclet Sébastien
B
Rating: 5 out of 5
Fast delivery, item as described
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L
Rating: 5 out of 5
Perfect size and top quality
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G
Rating: 5 out of 5
Fast delivery and quality product
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L
Rating: 5 out of 5
Easy purchase and fast delivery! Quality products (this is my 3rd order with Traclet!)
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E
Rating: 5 out of 5
Fast delivery, beautiful quality product
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P
Rating: 5 out of 5
Very pleasantly surprised by the quality of the product, the delicate attention paid to the packaging and the personal note included, handmade in France as we wish to see more often..
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L
Rating: 5 out of 5
The choice, very fast delivery.
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L
Rating: 5 out of 5
Very good. Large selection of products, order shipped quickly. Thank you.
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N
Rating: 5 out of 5
The cap received was too big, no difficulty for the exchange, very professional and I congratulate you. Thank you for everything
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Y
Rating: 5 out of 5
Clear and easy to use site
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J
Rating: 5 out of 5
Very good hat shop
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J
Rating: 5 out of 5
Very comfortable... beautiful material... package arrived in good condition.
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E
Rating: 5 out of 5
I made a mistake in my measurements, I took too large. I ordered another product and it fits. Conclusion: do not take too large!
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T
Rating: 5 out of 5
I just received my hat that was out of stock this summer. Proof of its success without a doubt. It is magnificent and its quality exceptional. Thank you to the whole team at Traclet.
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D
Rating: 5 out of 5
Perfect
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P
Rating: 5 out of 5
Nothing to report, everything went well
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M
Rating: 5 out of 5
-
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Response from Chapellerie Traclet
Thank you for your order. Best regards, Traclet Sebastien
M
Rating: 5 out of 5
Excellent cap of very beautiful quality
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D
Rating: 5 out of 5
Delivery times respected, hat of great quality.
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J
Rating: 5 out of 5
Excellent site. Beautiful beret. Careful and fast delivery.
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C
Rating: 5 out of 5
I am very satisfied with my order, as well as with the delivery.
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I
Rating: 5 out of 5
A lot of choice on the site
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G
Rating: 5 out of 5
Very satisfied with my online order, very responsive customer service, well-packaged parcel and very satisfactory quality-price ratio for the hats!
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F
Rating: 5 out of 5
Professional
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A
Rating: 5 out of 5
very good
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R
Rating: 5 out of 5
A good site product delivered in a timely fashion. I recommend this supplier.
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F
Rating: 5 out of 5
Satisfied
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V
Rating: 5 out of 5
Fast, serious, neat.
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P
Rating: 5 out of 5
Compliant
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