Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2024
Good quality and fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/02/2024
Small hiccup on the item description, but after contact it was quickly and well resolved.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/02/2024
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/02/2024
Beautiful quality product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/02/2024
It's perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2024
Very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2024
Compliant with the photo, delighted, thank you very much
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2024
Product as described, delivered quickly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/02/2024
Perfect delivery except for the waiting time, 1 month.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/12/2023
Very serious, nothing to complain about.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/02/2024
Fast delivery, pleasant site, product meets my expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/02/2024
2nd item I order from your site. High quality items, also for larger sizes. Luxury packaging. I will remain loyal to this site!
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 24/02/2024
I usually take 58 in hats! Too big! I am returning it! For a smaller one! They are charging me for shipping! Not nice!
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Response from Chapellerie Traclet
Hello, yes, it is quite normal since, as we indicate on the product sheet, Stetson sizes large. Therefore, you should take size M, especially in the case of a head circumference of 58 cm. https://www.chapellerie-traclet.com/fr/stetson/3208-chapeau-ava-beige-tissu-upf-40-stetson-.html. Remaining at your disposal. Best regards, Traclet Sebastien
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/02/2024
A very serious site that I recommend in terms of quality and speed.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/02/2024
Everything was perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/02/2024
Impeccable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/02/2024
Effective
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/02/2024
Fast delivery, package in good condition, hat well protected, nothing to complain about! Just need to keep it as long as possible!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/02/2024
Solid product, comfortable. Quick service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/02/2024
Very good quality, very fast delivery service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/02/2024
Clear without problems.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/02/2024
Fast, well packaged, impeccable!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/02/2024
Hello. The site is well presented. The delivery was fast and the item well packaged.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/02/2024
SVE OK.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/02/2024
Very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2024
Very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2024
Easy and very clear site. Fast delivery. Beautiful product...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/02/2024
Everything is perfect: order, delivery, and of course my cap.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/02/2024
Excellent hat, true to size, be careful it runs large, perfectly packaged with care.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/02/2024
Top quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/01/2024
Very beautiful product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2024
Well-made site, easy navigation, order, delivery times ok.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2024
Very good follow-up for the payment of my order. Package well received. And delighted with the quality of the product and its arrival in a superb package.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/02/2024
Responsive team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2024
The ordered product perfectly meets my wish, fast and careful delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/02/2024
Fast delivery and compliant products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2024
Good recommendation.
And easy to find.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2024
Great hat, which will protect me from the sun's rays and my LED bulbs.
Ultra fast delivery.
I highly recommend Traclet.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/02/2024
Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2024
Ease of use, speed of delivery and excellent protection in packaging.
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