Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/11/2023
An extremely fast delivery. A very serious company.
I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/11/2023
Fast shipping, careful packaging, order as expected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/11/2023
VERY GOOD
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/10/2023
Nothing to report, quality products and compliant. Important choice.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/11/2023
Easily understandable site and cap up to my expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/11/2023
Warm cap, quality finishes. Very satisfied with my purchase
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/11/2023
Very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/11/2023
Very happy with the hat, with the service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/11/2023
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/11/2023
I received my hat in a very short time after ordering.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/11/2023
Easy order, quick and compliant reception, perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/11/2023
Very good item
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/11/2023
Quality product, arrived within the announced deadlines (3 days)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/11/2023
Nice cap, very warm
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/10/2023
Several orders. Products perfectly compliant. Customer service attentive. Serious shop.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/11/2023
Very satisfied with my purchase, price, quality, choice and speed.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/11/2023
very good, deadline and product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/11/2023
Very good. Careful service, impeccable. Site to recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/10/2023
Hello, the navigation is super very easy and the tracking is very good, they even warned me of the slight delay, thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/11/2023
Nothing to say, everything was perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/11/2023
Good product and good service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/11/2023
very good quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/11/2023
super hat and fast delivery, very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/11/2023
perfect, nightcap for my father-in-law as a gift, he loves it!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/11/2023
...damn, it's good!
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Response from Chapellerie Traclet
Thank you for your message
Best regards
Traclet Sébastien
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/11/2023
Second purchase very happy
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/11/2023
Item conforms to the presentation and is of very good quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/11/2023
Very fast shipping and good quality of the product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/11/2023
Order tracking and delivery impeccable. Very nice quality hat and very reasonable price.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/11/2023
Very nice color; the fabric is really good, very comfortable. Thank you for the pen.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/10/2023
What to say? There is a choice for everyone. Prices depend on the products. Navigation on the site: good.
Having ordered two caps, I requested the exchange of one that was a bit too big. Very easy and very fast.
In short, pure happiness.
I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/10/2023
Very solid package for transport.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/10/2023
Easy order!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/11/2023
I pleasantly discover the 'Chapellerie Traclet'
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/10/2023
All OK
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/11/2023
Very satisfied overall
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/10/2023
Item conforms to the description
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/10/2023
A large choice of products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/10/2023
No difficulties.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/10/2023
Fast delivery, product conforms perfectly
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