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Français A
Rating: 5 out of 5
Nice service, congratulations to your team, have a good day
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 2 and 5 stars
Reset filtersA
Rating: 5 out of 5
Good quality beret. Similar to those of my ancestors. Thank you
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A
Rating: 5 out of 5
Very good, impeccable service, careful and attentive. I recommend!
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A
Rating: 5 out of 5
This review concerns all the points mentioned: website, very fast shipping, quality of the ordered product...
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A
Rating: 5 out of 5
Good
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A
Rating: 5 out of 5
NO ISSUES PERFECT
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A
Rating: 5 out of 5
Flawless quality. Very good advice following my phone call.
I recommend without worries.
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I recommend without worries.
A
Rating: 5 out of 5
Very easy navigation on the site.
Wide variety of quality items.
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Wide variety of quality items.
A
Rating: 5 out of 5
Very good site with a very wide choice and very nice quality of products.
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A
Rating: 5 out of 5
Very fast delivery very happy with my purchase very nice hat of good quality
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A
Rating: 5 out of 5
The site is easy to handle and is easily navigable. Moreover, the search options allow you to find an item quickly.
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A
Rating: 5 out of 5
Correct site fast delivery good product and compliant
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A
Rating: 5 out of 5
Very satisfied with the hat
extraordinary quality price ratio
already recommended to several people
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extraordinary quality price ratio
already recommended to several people
A
Rating: 2 out of 5
The package still hasn't arrived. It's still on the way, since I placed the order on July 27. Of course, it's for the summer holidays. But, I believe that in the end, it will be a 'happy ending'
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Response from Chapellerie Traclet
Hello
As indicated, the 9-inch beret has a manufacturing delay and unfortunately in France in August, production is often at a standstill, which is why the beret was sent in September unlike Australia where production never stops (except for Akubra which makes hats for us in 6-8 months)
According to the tracking, the package is in the Australian network; it should not be long before it arrives.
Remaining at your disposal
Best regards
Traclet Sébastien
As indicated, the 9-inch beret has a manufacturing delay and unfortunately in France in August, production is often at a standstill, which is why the beret was sent in September unlike Australia where production never stops (except for Akubra which makes hats for us in 6-8 months)
According to the tracking, the package is in the Australian network; it should not be long before it arrives.
Remaining at your disposal
Best regards
Traclet Sébastien
A
Rating: 5 out of 5
Very satisfied.
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A
Rating: 5 out of 5
Very good company that sells quality products; very reasonable delivery times
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A
Rating: 5 out of 5
The transaction with Traclet TOP,
A flexibility of elegance, beautiful work, wearing it is easy…
I LOVE!!!
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A flexibility of elegance, beautiful work, wearing it is easy…
I LOVE!!!
A
Rating: 5 out of 5
-
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A
Rating: 5 out of 5
Super fast service, order received on time and in perfect condition
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A
Rating: 5 out of 5
Package received quickly, quality product
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A
Rating: 5 out of 5
VERY HAPPY WITH THIS SITE
BEAUTIFUL ITEM AND FAST DELIVERY
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BEAUTIFUL ITEM AND FAST DELIVERY
A
Rating: 5 out of 5
Thank you again to your entire team, the hat is superb, fast and careful delivery, well done!
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A
Rating: 5 out of 5
DELIVERY SERVICE I RECOMMEND VERY VERY SERIOUS
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A
Rating: 5 out of 5
The ushanka, typically Russian, and the toque are of excellent quality. The shipping was very fast and the delivery perfect.
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A
Rating: 5 out of 5
No problem, from start to finish, especially for a customer already having an account
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A
Rating: 5 out of 5
excellent work
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A
Rating: 2 out of 5
I went on the smartphone version.
The search filters are not applicable after a keyword search.
The item I received is not really the same as the one presented in the photo.
Disappointing.
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The search filters are not applicable after a keyword search.
The item I received is not really the same as the one presented in the photo.
Disappointing.
Response from Chapellerie Traclet
Hello
Thank you for your message, in the case of using the search engine, the filters cannot be used, it's true because it's not the same search system.
Finally, for the model received, please send us a photo at [email protected] to verify that the model sent is indeed the correct one.
Did you check the reference if it is indeed the same?
Remaining at your disposal
Best regards
Traclet Sébastien
Thank you for your message, in the case of using the search engine, the filters cannot be used, it's true because it's not the same search system.
Finally, for the model received, please send us a photo at [email protected] to verify that the model sent is indeed the correct one.
Did you check the reference if it is indeed the same?
Remaining at your disposal
Best regards
Traclet Sébastien
A
Rating: 5 out of 5
Very nice hat and good quality, the shipment is great, well packaged, no false notes.
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Fast delivery
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A
Rating: 5 out of 5
Nice purchase and careful and fast delivery
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A
Rating: 5 out of 5
Easy navigation. Delivery as expected and on time.
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A
Rating: 5 out of 5
And give your opinion
Fast delivery, well packaged and the product meets all requirements
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Fast delivery, well packaged and the product meets all requirements
A
Rating: 5 out of 5
Good product and excellent delivery tracking.
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A
Rating: 5 out of 5
Quality product, top packaging + fast shipping, so see you next time. Good continuation, thank you.
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A
Rating: 5 out of 5
Easy site - superb products - fast delivery - very well packaged product.
Perfectly satisfactory
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Perfectly satisfactory
A
Rating: 5 out of 5
After efficient navigation on the site, the Traclet house acted quickly for the sending of my headgear; I am very satisfied with it, to the point that I am considering a second one for my secondary residence.
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A
Rating: 5 out of 5
Magnificent!
I can't wait to buy an additional one to start a collection!
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I can't wait to buy an additional one to start a collection!
A
Rating: 5 out of 5
Everything is ok
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A
Rating: 5 out of 5
Perfect!
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