Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2 and 5 stars

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Acheteur Vérifié

Published on 30/07/2023 à 18h18 following a purchase from 23/07/2023

t.b.

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Acheteur Vérifié

Published on 29/07/2023 à 13h13 following a purchase from 18/07/2023

Very happy with my purchase and the responsiveness of Tractel's customer service regarding the delays of Colissimo

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Acheteur Vérifié

Published on 28/07/2023 à 16h49 following a purchase from 08/07/2023

I am very satisfied with the items I ordered from you. The navigation on the site is simple. The delivery was made within the announced time. The quality of your caps is excellent.

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Acheteur Vérifié

Published on 28/07/2023 à 16h12 following a purchase from 04/07/2023

I had sent an email to find out where the delivery was (the item was not available immediately), and I was surprised to receive a response in less than 24 hours, I did not expect that.
The received item is impeccable

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Acheteur Vérifié

Published on 28/07/2023 à 15h32 following a purchase from 25/07/2023

Everything is perfect! I recommend

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Acheteur Vérifié

Published on 28/07/2023 à 14h32 following a purchase from 22/07/2023

Very good nothing to say to recommend

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Acheteur Vérifié

Published on 28/07/2023 à 12h59 following a purchase from 22/07/2023

Reliable site. Good service and merchandise just as ordered.

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Acheteur Vérifié

Published on 28/07/2023 à 12h02 following a purchase from 18/07/2023

Site where it is easy to navigate and see the specifics of the products well.

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Acheteur Vérifié

Published on 28/07/2023 à 10h49 following a purchase from 30/06/2023

Impeccable service and quality items

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Acheteur Vérifié

Published on 28/07/2023 à 10h07 following a purchase from 13/07/2023

Good product.

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Acheteur Vérifié

Published on 28/07/2023 à 09h48 following a purchase from 23/07/2023

Fast. Free home delivery. Excellent service

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Acheteur Vérifié

Published on 27/07/2023 à 21h22 following a purchase from 19/07/2023

I discovered the TRACLET site and appreciated the presentation, especially the approach of hats made in France.
My straw hat is very nice with beautiful craftsmanship. The delivery was very fast and the product very well packaged, which is very important for a hat

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Acheteur Vérifié

Published on 27/07/2023 à 21h07 following a purchase from 20/07/2023

Intuitive, fast, and well presented

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Acheteur Vérifié

Published on 27/07/2023 à 20h20 following a purchase from 24/07/2023

Excellent

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Acheteur Vérifié

Published on 27/07/2023 à 20h08 following a purchase from 21/07/2023

Product as described

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Acheteur Vérifié

Published on 27/07/2023 à 18h07 following a purchase from 07/07/2023

superb hat

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Acheteur Vérifié

Published on 27/07/2023 à 18h06 following a purchase from 22/07/2023

Very good

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Acheteur Vérifié

Published on 27/07/2023 à 17h40 following a purchase from 23/07/2023

Beautifully crafted hat and careful packaging

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Acheteur Vérifié

Published on 27/07/2023 à 17h37 following a purchase from 24/07/2023

fast delivery

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Acheteur Vérifié

Published on 27/07/2023 à 16h46 following a purchase from 22/07/2023

Very nice quality, the item arrived well packaged and quickly. Impeccable service, careful and attentive. I recommend!

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Acheteur Vérifié

Published on 27/07/2023 à 16h38 following a purchase from 23/07/2023

Very happy with my beret. A beautiful classic Basque beret, very well finished. Comfortable to wear. Adds a different touch compared to my flat caps. Thank you Traclet for the fast shipping!

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Acheteur Vérifié

Published on 27/07/2023 à 16h20 following a purchase from 22/07/2023

It's perfect

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Acheteur Vérifié

Published on 27/07/2023 à 16h15 following a purchase from 12/07/2023

Corresponds exactly to the order

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Acheteur Vérifié

Published on 27/07/2023 à 15h52 following a purchase from 23/07/2023

Cap meets my expectations. Size, material, and color are top-notch. Quality product! I recommend.

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Acheteur Vérifié

Published on 27/07/2023 à 14h20 following a purchase from 23/07/2023

The best cap site! With lots of super models, the best

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Acheteur Vérifié

Published on 27/07/2023 à 13h45 following a purchase from 19/07/2023

Very good purchase. I contacted them by email to resolve my doubts, and they responded quickly. Moreover, the shipment arrived in perfect condition. Definitely, for buying from Spain, the TRACLET hat shop is highly recommended.

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Response from Chapellerie Traclet Published on 27/07/2023

Good morning
Thank you very much for your message.
Best regards
Traclet

Acheteur Vérifié

Published on 27/07/2023 à 13h15 following a purchase from 24/07/2023

Very efficient and fast delivery

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Acheteur Vérifié

Published on 27/07/2023 à 12h41 following a purchase from 23/07/2023

Hat fully compliant, even better than I hoped.
Delivered on time, excellent email follow-up!
I recommend the site

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Acheteur Vérifié

Published on 27/07/2023 à 12h25 following a purchase from 22/07/2023

Perfect

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Acheteur Vérifié

Published on 27/07/2023 à 12h23 following a purchase from 23/07/2023

Perfect

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Acheteur Vérifié

Published on 27/07/2023 à 11h07 following a purchase from 19/07/2023

Order compliant and delivered quickly. I had taken a larger size than my head circumference but it's perfect

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Acheteur Vérifié

Published on 27/07/2023 à 10h52 following a purchase from 11/07/2023

Very good

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Acheteur Vérifié

Published on 27/07/2023 à 09h46 following a purchase from 19/07/2023

Perfect

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Acheteur Vérifié

Published on 27/07/2023 à 05h15 following a purchase from 20/07/2023

20/20
Perfect I recommend.
Béatrice

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Acheteur Vérifié

Published on 26/07/2023 à 20h21 following a purchase from 18/07/2023

Compliant with the order; quick restocking

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Acheteur Vérifié

Published on 26/07/2023 à 20h08 following a purchase from 14/07/2023

Responsive seller

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Acheteur Vérifié

Published on 26/07/2023 à 07h46 following a purchase from 20/07/2023

The product is totally in line with my expectations and of good quality, I order

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Acheteur Vérifié

Published on 25/07/2023 à 22h33 following a purchase from 01/07/2023

Perfect

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Acheteur Vérifié

Published on 25/07/2023 à 21h11 following a purchase from 18/07/2023

Yeah

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Acheteur Vérifié

Published on 25/07/2023 à 20h59 following a purchase from 18/07/2023

I haven't received it yet

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