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Rating: 5 out of 5
Perfect
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 2 and 5 stars
Reset filtersA
Rating: 5 out of 5
Custom order for a color that was not on the site.
Impeccable service.
Thank you
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Impeccable service.
Thank you
A
Rating: 5 out of 5
Very easy to use, clear
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A
Rating: 5 out of 5
Very good site
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A
Rating: 5 out of 5
Effective
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A
Rating: 5 out of 5
very good, fast, beautiful quality
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A
Rating: 5 out of 5
Quality seems to be there and the size corresponds to mine. Does not run too large despite the warning, at least for this model.
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A
Rating: 5 out of 5
Very easy navigation.
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A
Rating: 5 out of 5
Very satisfied
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A
Rating: 5 out of 5
Very good.
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A
Rating: 5 out of 5
perfect, product conforms and delivery speed
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A
Rating: 5 out of 5
Very good, corresponds to my order
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A
Rating: 5 out of 5
Choice and quality of products
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A
Rating: 5 out of 5
Easy navigation on the site, fast delivery as planned and package in good condition, good value for money. The chosen item met my expectations.
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A
Rating: 5 out of 5
High quality leather cap without defects, impeccable finish while nappa is not easy to work with (very fragile like leather). As for the waterproof product, nano technology is easy to apply for an unparalleled finish and effectiveness, at a very reasonable price.
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A
Rating: 5 out of 5
Respect for delivery times. Top
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A
Rating: 5 out of 5
Commitment kept and deadline respected. Pleasant purchase. Thank you.
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A
Rating: 5 out of 5
A beautiful hat at a very interesting price. Moreover, a model "Chazelles sur Lyon", a city in the Loire, former capital of the hat where I lived for ten years in the sixties. So many memories come back with this purchase! Perfect.
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A
Rating: 5 out of 5
Order received as expected.
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A
Rating: 5 out of 5
Sought product quickly found.
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A
Rating: 5 out of 5
Very good.
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A
Rating: 5 out of 5
Very happy with my purchase.
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A
Rating: 5 out of 5
Simple and easy to understand use.
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A
Rating: 5 out of 5
A pleasant site to browse with a wide choice of products delivered quickly.
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A
Rating: 5 out of 5
Product as expected, deadline respected.
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A
Rating: 5 out of 5
Good presentation of the site, I sent an email for the follow-up of my order and I received my response very quickly. The cap is of very good quality, the package was well prepared.
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A
Rating: 5 out of 5
Product conforms to expectations.
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A
Rating: 5 out of 5
Good quality chapka, fast delivery.
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A
Rating: 5 out of 5
Very pleasant, professional and respectful contact with the customer.
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A
Rating: 5 out of 5
Clear, fast delivery and good quality.
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A
Rating: 5 out of 5
I ordered two items in two separate orders. Their acknowledgment was immediate and the delivery was very fast within three days. The received items were addressed in packaging that guaranteed their protection and both leather docker hats met my expectations. This supplier is very serious. Thank you.
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A
Rating: 5 out of 5
Very professional, express delivery is express delivery, the sellers and the site are in a field they certainly master. No tricks or problems to report, it was perfect however, there was a nice feather on the hat I ordered, why is it not provided with it? Especially from the Stetson brand which generally provides it, it's not a big deal, watch out for the first pigeon I meet on the street!
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A
Rating: 5 out of 5
Hat received quickly and as ordered.
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A
Rating: 5 out of 5
Fast delivery, well-packaged hat.
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A
Rating: 5 out of 5
Very well-made site, you can quickly and efficiently find what you are looking for.
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A
Rating: 5 out of 5
Great
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A
Rating: 5 out of 5
I received the order well, thank you. But I did not expect to have 32.80 CHF for delivery. Big disappointment also on the parts supposed to cover the ears; at the front there is an open space that lets in air, it is very uncomfortable. I will need to call a craftsman to remedy this problem. Otherwise, the product is of good quality. The site seems incompatible with Firefox, I had to finish the order by phone and email.
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A
Rating: 5 out of 5
Listening, great information, remarkable order tracking. To summarize "Hat". I recommend this company located in ROANNE. Thank you.
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A
Rating: 5 out of 5
The product search results on the site do not seem complete (difference between search bar results and filter search). Apart from that, the site is very pleasant, the delivery is very good (product well packaged) and within very good deadlines.
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Rating: 5 out of 5
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