Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2 and 5 stars

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Acheteur Vérifié

Published on 22/12/2022 à 06h54 following a purchase from 27/11/2022

A French hat that conforms to the description, of excellent quality, the price is worth it, even though I had to wait due to restocking...

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Acheteur Vérifié

Published on 22/12/2022 à 05h39 following a purchase from 14/12/2022

Quality product with very good logistics. Completely satisfied with my order

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Acheteur Vérifié

Published on 21/12/2022 à 23h14 following a purchase from 14/12/2022

Order received quickly and conforms to my expectations

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Acheteur Vérifié

Published on 21/12/2022 à 22h24 following a purchase from 06/12/2022

Okok

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Acheteur Vérifié

Published on 21/12/2022 à 21h21 following a purchase from 14/12/2022

Very good, this cap suits me perfectly, warm and flattering

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Acheteur Vérifié

Published on 21/12/2022 à 20h54 following a purchase from 14/12/2022

Top

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Acheteur Vérifié

Published on 21/12/2022 à 20h53 following a purchase from 14/12/2022

Does not know where my package is.

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Response from Chapellerie Traclet Published on 21/12/2022

Hello, here is the colissimo tracking: https://www.laposte.fr/outils/suivre-vos-envois?code=6M18642852512. A complaint for the delay will be made tomorrow morning. Remaining at your disposal. Best regards, Traclet Sebastien.

Acheteur Vérifié

Published on 21/12/2022 à 20h36 following a purchase from 14/12/2022

Very pleasant site but it's not so obvious if you don't know exactly what you want. It remains very clear nonetheless.

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Acheteur Vérifié

Published on 21/12/2022 à 20h33 following a purchase from 03/12/2022

Very clear

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Acheteur Vérifié

Published on 21/12/2022 à 20h10 following a purchase from 07/12/2022

Excellent fast delivery very satisfied with your services

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Acheteur Vérifié

Published on 21/12/2022 à 12h58 following a purchase from 13/12/2022

Fast delivery before Christmas and nice hat

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Acheteur Vérifié

Published on 21/12/2022 à 11h27 following a purchase from 09/12/2022

Very good product. The visual is not misleading. The shipping went very well.

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Acheteur Vérifié

Published on 21/12/2022 à 09h50 following a purchase from 10/12/2022

Good order tracking

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Acheteur Vérifié

Published on 21/12/2022 à 07h42 following a purchase from 07/12/2022

Fast delivery

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Acheteur Vérifié

Published on 20/12/2022 à 23h16 following a purchase from 12/12/2022

Perfect as with every purchase

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Acheteur Vérifié

Published on 20/12/2022 à 22h09 following a purchase from 13/12/2022

Everything is impeccable from ordering on the site to delivery, I will reorder without problem

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Acheteur Vérifié

Published on 20/12/2022 à 21h46 following a purchase from 14/12/2022

Just Perfect!!

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Acheteur Vérifié

Published on 20/12/2022 à 20h41 following a purchase from 12/12/2022

Very good site. I am satisfied with my purchase.

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Acheteur Vérifié

Published on 20/12/2022 à 20h30 following a purchase from 13/12/2022

Good quality hat conforming to the description. Sent and received very quickly despite the holiday season. Thank you!

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Acheteur Vérifié

Published on 20/12/2022 à 16h27 following a purchase from 14/12/2022

Quality product. Fast delivery. Prompt customer service. Size adjustment of the hat well done.

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Acheteur Vérifié

Published on 20/12/2022 à 14h40 following a purchase from 15/12/2022

Simple, fast ... impeccable!!

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Acheteur Vérifié

Published on 20/12/2022 à 12h43 following a purchase from 14/12/2022

Maison Traclet can only be recommended... very satisfied with the chosen item, receipt of the package in very professional packaging.

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Acheteur Vérifié

Published on 20/12/2022 à 12h15 following a purchase from 14/12/2022

Perfect.
Beautiful hat.
Fast shipping and very well packaged.
You have just gained a loyal customer.

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Acheteur Vérifié

Published on 20/12/2022 à 09h03 following a purchase from 13/12/2022

Perfect

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Acheteur Vérifié

Published on 20/12/2022 à 00h01 following a purchase from 13/12/2022

Wonderfully quick service. I was pleasantly surprised when my hat arrived so soon. Just what I ordered and it fits my head.

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Acheteur Vérifié

Published on 19/12/2022 à 22h16 following a purchase from 10/12/2022

Very beautiful products

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Acheteur Vérifié

Published on 19/12/2022 à 21h05 following a purchase from 15/12/2022

Speed and quality product

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Acheteur Vérifié

Published on 19/12/2022 à 21h05 following a purchase from 18/11/2022

Very nice quality. My husband will be happy at Christmas. We will keep the site address and will return

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Acheteur Vérifié

Published on 19/12/2022 à 20h58 following a purchase from 14/12/2022

Very beautiful hat conforming to the photo, fits very well

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Acheteur Vérifié

Published on 19/12/2022 à 20h14 following a purchase from 13/12/2022

Very easy and clear

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Acheteur Vérifié

Published on 19/12/2022 à 19h46 following a purchase from 15/12/2022

Excellent product, very well packaged for delivery

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Acheteur Vérifié

Published on 19/12/2022 à 19h41 following a purchase from 16/12/2022

Simple and fast navigation. Delivery just as fast.

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Acheteur Vérifié

Published on 19/12/2022 à 19h25 following a purchase from 13/12/2022

Everything was clear and easy.

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Acheteur Vérifié

Published on 19/12/2022 à 19h21 following a purchase from 14/12/2022

Product conforms to the order. Delivered quickly. Efficient phone exchange to modify the order.

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Acheteur Vérifié

Published on 19/12/2022 à 19h04 following a purchase from 09/12/2022

Serious

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Acheteur Vérifié

Published on 19/12/2022 à 18h50 following a purchase from 15/12/2022

Simple navigation, lots of choices, for all budgets

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Acheteur Vérifié

Published on 19/12/2022 à 17h02 following a purchase from 15/12/2022

everything was very good, including the ordered item
Thank you

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Acheteur Vérifié

Published on 19/12/2022 à 16h58 following a purchase from 15/12/2022

Products conform to my order.

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Acheteur Vérifié

Published on 19/12/2022 à 16h58 following a purchase from 12/12/2022

order conforming, deadline conforming, impeccable service

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Acheteur Vérifié

Published on 19/12/2022 à 16h55 following a purchase from 03/12/2022

Okay for navigation...

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