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Rating: 5 out of 5
Easy to navigate site
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 2 and 5 stars
Reset filtersA
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Excellent!
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A
Rating: 5 out of 5
Very clear site, lots of choices, ultra-fast delivery!
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A
Rating: 5 out of 5
Very quickly dispatched. Very good article
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A
Rating: 5 out of 5
Product conforms to my request, but the delivery time was not respected!
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A
Rating: 5 out of 5
Perfect :-)
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A
Rating: 5 out of 5
Many quality items, delivery in 48 hours, products conforming.
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A
Rating: 5 out of 5
Delighted with my purchase
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A
Rating: 5 out of 5
Totally satisfied. Quality of products. Fast delivery.
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A
Rating: 5 out of 5
The quality of the hat was well appreciated; it was even a nice surprise
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A
Rating: 5 out of 5
Nothing to complain about, order processed quickly, and delivery as promised. Received within the announced deadlines
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A
Rating: 5 out of 5
Good quality items, fast shipping
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A
Rating: 5 out of 5
Fast shipping. No problem.
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A
Rating: 5 out of 5
Very good, quality product, fast and secure delivery, thanks to Traclet
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Very good product
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A
Rating: 5 out of 5
-
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A
Rating: 5 out of 5
Very nice quality.
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A
Rating: 5 out of 5
Order processed very quickly, shipping speed. Perfect
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A
Rating: 5 out of 5
Everything is perfect as well as the relay point
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A
Rating: 5 out of 5
As always, nothing to complain about.
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A
Rating: 5 out of 5
Great!
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A
Rating: 5 out of 5
Everything was perfect
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A
Rating: 5 out of 5
Already ordered several times from you and never disappointed. Thanks again
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A
Rating: 5 out of 5
Beautiful quality beret, color respected so no surprises, serious company, I recommend.
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A
Rating: 5 out of 5
good
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A
Rating: 5 out of 5
SUPER SITE SATISFIED WITH MY ORDER
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A
Rating: 5 out of 5
Everything is perfect, as usual. Very fast shipping, hats well packaged and completely in line with my expectations. Thank you, see you soon.
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A
Rating: 5 out of 5
Delivery within the deadlines indicated at the time of order, well adapted packaging. Beautiful quality item, as always.
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A
Rating: 5 out of 5
product that meets expectations and very fast delivery
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A
Rating: 5 out of 5
Delivery arrived on time
Beautiful hat
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Beautiful hat
A
Rating: 5 out of 5
Fast delivery, very good quality product!
Thank you very much
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Thank you very much
A
Rating: 5 out of 5
It's for a Christmas gift
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A
Rating: 2 out of 5
The website is quite average but some hats are very very beautiful
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Response from Chapellerie Traclet
Hello
Thank you for your message, can you tell us what you mean by a quite average website? What can we improve to make the site better?
remaining at your disposal
best regards
Traclet Sebastien
Thank you for your message, can you tell us what you mean by a quite average website? What can we improve to make the site better?
remaining at your disposal
best regards
Traclet Sebastien
A
Rating: 2 out of 5
There are not enough photos with the hat on real heads and not just one person. I know it's work!!
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Response from Chapellerie Traclet
Hello
Yes, we are looking into being able to show each hat or cap worn.
If you need a worn photo at the moment, it is possible. For that, please let us know the reference(s) you would like so we can take the photos.
best regards
Traclet Sebastien
Yes, we are looking into being able to show each hat or cap worn.
If you need a worn photo at the moment, it is possible. For that, please let us know the reference(s) you would like so we can take the photos.
best regards
Traclet Sebastien
A
Rating: 5 out of 5
Completely corresponds to what I wanted
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A
Rating: 5 out of 5
quality products, always true to their description: material, size, rendering
speed of delivery
very attentive and responsive customer service
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speed of delivery
very attentive and responsive customer service
A
Rating: 5 out of 5
I appreciated being able to place my order by phone because I'm not good with the internet. But everything went well.
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A
Rating: 5 out of 5
Good site
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