Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2022
Excellent quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/11/2022
Fast shipping and delivery. No issues.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/11/2022
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/10/2022
A beautiful house, beautiful products and especially a size range that you can't find elsewhere!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/11/2022
RESPOND TO THE DESCRIPTION
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/09/2022
Always at the top, Traclet hat shop. Customer service of great professionalism ... I recommend +
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2022
Easy to use
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/11/2022
Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/11/2022
Very good house but the quality of the products has decreased a lot, but not the prices.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/11/2022
Items conform to expectations, quality, careful packaging and well protected, fast shipping and delivery is impeccable!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/11/2022
Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/11/2022
Very clear site, easy to use. Good explanations. Fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/11/2022
Fast delivery, customer service meeting my expectations and quality of the hat is top
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/11/2022
a lot of quality products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/11/2022
Positive review
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/11/2022
Delighted with my purchase and the pleasure of thinking about La Baule! I highly recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/11/2022
Manufacturing of superior quality, top-notch materials, recommended.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/09/2022
Good handling of the Tilley warranty
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/11/2022
Order sent quickly, it's very good. Very satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/10/2022
Perfect. Very beautiful hat arrived without issues.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/11/2022
Not disappointed with the quality/price ratio, it's perfect! The product is exactly as described and photographed on the site. Can't wait for Christmas to give it as a gift
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/11/2022
Conforms to the order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/11/2022
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/11/2022
Pleasant site, visuals conform to the order. I recommend the advice by phone regarding the size.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/11/2022
The hats are very soft and pleasant.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/11/2022
Still very pleased with the service after several orders placed...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/11/2022
Beautiful hats, very warm and covering.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/11/2022
Practical and clear suite.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/11/2022
Fast delivery and good follow-up.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/11/2022
Package received quickly and on time, in accordance with the description. Nothing to say.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/11/2022
Customer service responded graciously to my pre-purchase questions. I am very happy with my purchase.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/11/2022
Ordered a cap, quick response from their website for size, delivery time, despite 1 public holiday product matching the website, correct packaging.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/11/2022
Very fast delivery, item meets my expectations, I recommend...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/11/2022
Very comfortable and pleasant hats of good French quality! Very favorable review. Highly recommend for cozy and warm nights!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/11/2022
Very nice quality and pretty design.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/11/2022
One order, no problem, product meets my expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/11/2022
A clear, neat, and precise site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/11/2022
Very fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/11/2022
Fast delivery, quality product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/11/2022
Simple hat, quality. I'm delighted!
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