Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/11/2022
Perfect! Fast shipping and very good quality product!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/11/2022
A lot of choices and ultra-fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/11/2022
The site is very clear, we quickly find what we want. The quality is perfect, the delivery very fast. I am delighted!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/11/2022
Very good quality product that meets expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/11/2022
Pleasant navigation on the site. Very good phone contact. Delivery time respected. Totally satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/11/2022
Quick order and very neat package, delighted with my purchase.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/11/2022
Quality hat delivered exactly on the desired date, thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/11/2022
Magnificent hat, fast service. A big thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/11/2022
A real pleasure to order on your site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/11/2022
Very fast delivery; beautiful product.
Meets my expectations and needs.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/11/2022
Very beautiful quality beret, timeless and elegant.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/11/2022
The size corresponds exactly to what I asked for. The cap is perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/11/2022
ok, great, I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/11/2022
Perfect!!!!!
Perfect delivery too!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/11/2022
Pleasant site to use, many products and very clear.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/11/2022
Delivered very quickly, the product suits me and was very well described on the website.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/11/2022
PERFECT
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/11/2022
Item meets my expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/11/2022
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/11/2022
Cool, super fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/11/2022
Perfect! Good products, careful and fast shipping, thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/11/2022
Very responsive, no surprises (good surprise!), delivered as announced.
I recommend!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/11/2022
Perfection! My hat is MAGNIFICENT and fits me SUPER WELL.
It's pure happiness ;-)))
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/11/2022
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/11/2022
fast effective compliant
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/11/2022
Thank you for your speed
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/10/2022
The package is in accordance with the order.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 27/10/2022
I ordered 2 identical beanies in 2 different colors, I received 2 different beanies, one of which does not satisfy me.
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Response from Chapellerie Traclet
Hello
please excuse us if we made a model error.
Thank you for sending us a photo at [email protected]
so we can send you the correct model in the wrong color.
remaining at your disposal.
best regards
Traclet Sebastien
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/11/2022
Very responsive company, the product seems robust.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/10/2022
Very good, impeccable service, careful and attentive. I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/10/2022
Well informed, delivery times respected and quality product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/10/2022
Excellent, a huge choice, nothing to complain about... they have everything, but a lot of everything, delivered in 2 days.... compliant products..... well done
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/10/2022
Serious, very nice item
I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/10/2022
Satisfied, package arrived quickly. Top
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/11/2022
Easy to use. Very complete. Practical. Searches by themes without difficulty.
A few more photos in some cases would be nice, like photos in context.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/11/2022
Quality product and very good telephone reception
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/11/2022
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/11/2022
Very good product and very fast delivery, I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/09/2022
I ordered a hat, good quality and as described
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/11/2022
Really satisfied
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