Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/10/2022
Great site. And perfect delivery. Well-protected hat.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/10/2022
In line with my expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/10/2022
Perfectly clear site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/10/2022
Superb.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/10/2022
Fast shipping.
Possibility to modify the order with immediate response.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/10/2022
Quality item, fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/10/2022
Perfect from start to finish!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/10/2022
Perfect
The recommended size was the right one
Fast delivery
Careful packaging
A satisfied customer.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/09/2022
Everything is perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/10/2022
I am very satisfied with this product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/10/2022
Product in line with the description, top quality, deadline respected. What more can I say? Except 'Hats off to the whole team'.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/10/2022
Order without hassle.
Perfect service and quality material.
Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/10/2022
Delivery in 4 days very fast, product quality top, beautiful finish, well packaged.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/10/2022
Well packaged. Delivered on time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/10/2022
Very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/10/2022
Functional and easy navigation, fast service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/10/2022
Very satisfied, beautiful product of good quality, very fast and careful shipping
Recommend without hesitation.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/10/2022
2nd order I place with Traclet. I have the same satisfaction as the 1st.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/10/2022
thank you for your impeccable service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/10/2022
Very pleasant online store with a huge selection.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/10/2022
The products are always in accordance with the item presented on the site.
I have never had a bad surprise.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/10/2022
A choice of models, sizes, prices, and super fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/10/2022
After other purchases in-store, first online order. Perfect as usual.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 07/10/2022
First order good nothing to say. 2nd beret too tight light blue instead of navy blue. 3rd order Night beanie useless zero
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Response from Chapellerie Traclet
Hello
Thank you for your comment.
For the cotton beret, the ordered beret was in blue, if you want it in navy color it is certainly possible to exchange it for a darker color.
Regarding the night beanie, what is the issue?
Indeed, we have been selling it for a long time and we are trying to improve it if feasible.
Thank you for your feedback.
Remaining at your disposal
Best regards
Traclet Sebastien
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/10/2022
Everything was perfect from the easy order to execute, the clear and precise order tracking, the speed of delivery, and the quality of the item, nothing to complain about except that it is perfect. thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/10/2022
Easy navigation, the only difficulty was that I wanted a specific item and immediate delivery, and I had to look at all the hats one by one, so it took a bit long.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/10/2022
always perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/10/2022
It's perfect. Quality item and fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/10/2022
very easy to use site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/10/2022
A very comprehensive site with attractive prices
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/10/2022
Never any bad surprises with Traclet. Varied and interesting offers, responsiveness of exchanges, fast shipping, and good packaging! thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/10/2022
simple
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/10/2022
PERFECT
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/10/2022
Thank you for your competence. Your seriousness and the quality of your items. I will recommend this item soon to others.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/10/2022
I had a few small issues placing my order, I contacted customer service the next day and they helped me finalize my order. My item arrived quickly, well packaged, and of good quality. I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/10/2022
The site is well made, a lot of varieties in different colors, for all "purses".
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/09/2022
Great
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/10/2022
Fast delivery, beautiful hat with very nice finishes, very serious and reliable seller.
To recommend without hesitation
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/10/2022
Very nice product. Size corresponds to the head circumference. Fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/10/2022
Fast and neat
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