Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/06/2022
Product as described delivered on time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/06/2022
Very satisfied with the site and especially there is something for every price range, you can find happiness and there is choice. Super
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/04/2022
Delivery times a bit long due to a supply shortage, but otherwise everything is good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/06/2022
Easy site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/06/2022
Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/06/2022
good management fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/06/2022
Hat unavailable in the area where I live. The order with Traclet was instant and delivery was within three days in a very clean package. I am very satisfied and will recommend without hesitation to my circle...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/06/2022
Replacement of a T4 Hat, under lifetime warranty: No problem
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/06/2022
Huge selection and all prices! You can definitely find your happiness
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/06/2022
Corresponds exactly to my expectations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/06/2022
The hat meets my expectations and the delivery was made quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/06/2022
Well-made site. Follow-up without problems. Quality packaging.
Everything is ok
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/06/2022
first order - perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/05/2022
It remains professional I tried to inquire 2 times by email for my order I always got a response to my questions
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/06/2022
Chapellerie-traclet.com. is a company that I love to buy from. They have great products, nice prices, excellent service, essential and fast communication. Highly appreciated, congratulations!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/06/2022
Very good, impeccable service and very fast, careful and attentive. I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/06/2022
Speed of delivery. Everything is perfect!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/06/2022
Fast delivery goods arrived in good condition
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 30/05/2022
Only 1 item out of 2 corresponds to what I ordered.
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Response from Chapellerie Traclet
Hello, please excuse us if we made a model error. What is the reference that has an issue and what model did you receive? Can you send us a photo of the model to [email protected]? Remaining at your disposal. Best regards, Traclet Sebastien
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/05/2022
I was looking for a hat to protect myself from the sun in summer (skin disease), with wide brims, the right size (neither too tight nor too wide). I followed the site's suggestions for measuring head circumference. I relied on the sizing information provided by the site. After some concerns due to ordering without being able to try physically... the hat that arrived is just the right size :-) Thank you :-)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/05/2022
to use without moderation.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/05/2022
Two orders in one week without delivery problems very well-made site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/05/2022
Meets my expectations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/05/2022
Very satisfied with the range and sizes of Tilley products available
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/06/2022
Very satisfied, I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/05/2022
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/05/2022
A lot of choices, order executed very quickly, nothing to say.. I can recommend without problems
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/06/2022
Satisfied with the product and delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/05/2022
fast delivery, beautiful hat and very well packaged. A flawless performance, well done!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/06/2022
ok great
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/05/2022
My requests were followed thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/05/2022
Excellent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/05/2022
Clear and complete site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/06/2022
The site is very clear in terms of navigation and search.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/05/2022
Well-designed site. Good delivery time. The product is of very good quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/06/2022
Fast but the size despite a 62 is a bit tight!! I think they should adjust the sizes
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/06/2022
The choice and responsiveness
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/06/2022
Delivered quickly. Goods conform to the description.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/05/2022
Conforms to my expectations and fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/05/2022
very fast and perfect
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