Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2 and 5 stars

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Acheteur Vérifié

Published on 20/05/2022 à 10h30 following a purchase from 15/05/2022

Fast delivery

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Acheteur Vérifié

Published on 20/05/2022 à 09h45 following a purchase from 16/05/2022

very good I recommend

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Acheteur Vérifié

Published on 19/05/2022 à 22h26 following a purchase from 13/05/2022

Order received quickly and of high quality
I am delighted

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Acheteur Vérifié

Published on 19/05/2022 à 21h10 following a purchase from 16/05/2022

super well-made site .. quality product .. impeccable organization

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Acheteur Vérifié

Published on 19/05/2022 à 21h02 following a purchase from 14/05/2022

Well-finished product. A bit large, we sewed the back to the right size

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Acheteur Vérifié

Published on 19/05/2022 à 19h50 following a purchase from 14/05/2022

Package received well and in line with my expectations

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Acheteur Vérifié

Published on 19/05/2022 à 19h14 following a purchase from 12/05/2022

Very correct in size

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Acheteur Vérifié

Published on 19/05/2022 à 19h01 following a purchase from 15/05/2022

The choice is present. Good order tracking.
Go for it!

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Acheteur Vérifié

Published on 19/05/2022 à 18h42 following a purchase from 15/05/2022

Fast delivery. Very well packaged. I may have found the cane heavier than I expected. But overall I am satisfied

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Acheteur Vérifié

Published on 19/05/2022 à 17h48 following a purchase from 28/04/2022

Very nice product, completely satisfied

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Acheteur Vérifié

Published on 19/05/2022 à 17h23 following a purchase from 13/05/2022

Very okay for everything

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Acheteur Vérifié

Published on 19/05/2022 à 16h07 following a purchase from 16/05/2022

practical design product and impeccable realization. Very satisfied

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Acheteur Vérifié

Published on 19/05/2022 à 15h52 following a purchase from 11/05/2022

Thank you very much, top quality I recommend

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Acheteur Vérifié

Published on 19/05/2022 à 15h49 following a purchase from 15/05/2022

Perfect

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Acheteur Vérifié

Published on 19/05/2022 à 14h41 following a purchase from 09/05/2022

I am very satisfied with my order.

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Acheteur Vérifié

Published on 19/05/2022 à 14h32 following a purchase from 08/05/2022

No reviews.

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Acheteur Vérifié

Published on 19/05/2022 à 13h46 following a purchase from 13/05/2022

second order with them, quality products at affordable prices.

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Acheteur Vérifié

Published on 19/05/2022 à 13h05 following a purchase from 15/05/2022

Always a very good choice of hats, especially the Tilley brand which does not shrink in the wash; fast delivery and the possibility of delivery to a pickup point.

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Acheteur Vérifié

Published on 19/05/2022 à 12h19 following a purchase from 15/05/2022

Simple and fast…

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Acheteur Vérifié

Published on 19/05/2022 à 11h30 following a purchase from 11/05/2022

the item arrived wrapped in tissue paper: a sign of seriousness to ensure the package arrives in good condition.

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Acheteur Vérifié

Published on 19/05/2022 à 10h05 following a purchase from 22/03/2022

Too long delivery wait

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Response from Chapellerie Traclet Published on 20/05/2022

Hello
Please excuse us for this delay, our manufacturer has had delays in the supply of raw materials which has caused delays in the delivery of our summer items.
We hope the hat meets your satisfaction
Sincerely
Traclet Sebastien

Acheteur Vérifié

Published on 18/05/2022 à 18h53 following a purchase from 08/05/2022

Fast delivery - well-designed site

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Acheteur Vérifié

Published on 18/05/2022 à 18h39 following a purchase from 12/05/2022

Fast and serious service

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Acheteur Vérifié

Published on 17/05/2022 à 17h26 following a purchase from 09/05/2022

Quality products
The packaging of my Gavroche was neat.
A very competent customer service, good listening.
I find the website classy.

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Acheteur Vérifié

Published on 17/05/2022 à 13h17 following a purchase from 10/05/2022

Very good, very good quality and fast delivery

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Acheteur Vérifié

Published on 17/05/2022 à 12h14 following a purchase from 09/05/2022

Well-designed site

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Acheteur Vérifié

Published on 17/05/2022 à 11h32 following a purchase from 13/05/2022

This is the third time I buy from you but I find that you do not highlight and prioritize French manufacturing enough

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Acheteur Vérifié

Published on 17/05/2022 à 10h34 following a purchase from 09/05/2022

10/10 fast & quality thanks u

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Acheteur Vérifié

Published on 17/05/2022 à 10h15 following a purchase from 09/05/2022

The customer orientation is just perfect. The team is very attentive and professional in solving any problem. I love all the hats I buy from you. Honestly, well done and thank you so much!

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Acheteur Vérifié

Published on 17/05/2022 à 08h59 following a purchase from 05/05/2022

Everything is very serious. Fast delivery and the berets are very pretty. And especially cotton or silk or linen for summer, it's ideal.

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Acheteur Vérifié

Published on 17/05/2022 à 08h48 following a purchase from 13/05/2022

product meets my expectations and delivery date respected

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Acheteur Vérifié

Published on 16/05/2022 à 20h11 following a purchase from 04/05/2022

I ordered bandanas: good quality and received quickly. I am satisfied with my purchase.

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Acheteur Vérifié

Published on 16/05/2022 à 16h03 following a purchase from 09/05/2022

Impeccable

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Acheteur Vérifié

Published on 16/05/2022 à 15h36 following a purchase from 12/05/2022

perfect as always

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Acheteur Vérifié

Published on 16/05/2022 à 13h22 following a purchase from 23/04/2022

Very nice quality material, but I have not yet received my last order, announced for next week.

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Acheteur Vérifié

Published on 16/05/2022 à 13h08 following a purchase from 11/05/2022

Meets expectations perfectly and delivery faster than expected

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Acheteur Vérifié

Published on 16/05/2022 à 10h29 following a purchase from 21/04/2022

Item carefully packaged, it's impeccable!

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Acheteur Vérifié

Published on 16/05/2022 à 10h28 following a purchase from 06/05/2022

Great hat and great service

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Acheteur Vérifié

Published on 16/05/2022 à 09h59 following a purchase from 09/05/2022

Very well-designed site. Quick search, highlighted products, photos, product details. Ease of navigation on the site.

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Acheteur Vérifié

Published on 16/05/2022 à 09h35 following a purchase from 11/05/2022

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