Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2 and 5 stars

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Acheteur Vérifié

Published on 26/04/2022 à 08h11 following a purchase from 20/04/2022

Nothing to report, everything is fine

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Acheteur Vérifié

Published on 25/04/2022 à 20h14 following a purchase from 21/04/2022

Everything is well respected from the order to the delivery Thank you

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Acheteur Vérifié

Published on 25/04/2022 à 19h57 following a purchase from 14/04/2022

I have nothing to add from the start to the arrival everything was perfect. Thank you

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Acheteur Vérifié

Published on 25/04/2022 à 17h45 following a purchase from 22/04/2022

It's total perfection at all levels

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Acheteur Vérifié

Published on 25/04/2022 à 17h30 following a purchase from 19/04/2022

Very good quality headwear, with a wide choice of caps or others. The shipment was fast and very carefully packaged, I recommend this site.

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Acheteur Vérifié

Published on 25/04/2022 à 17h29 following a purchase from 21/04/2022

Nothing to report.

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Acheteur Vérifié

Published on 23/04/2022 à 20h22 following a purchase from 20/04/2022

Excellent site, well organized, you can find what you are looking for quickly. Very large selection, order processed and received quickly in perfect condition.
I really recommend!

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Acheteur Vérifié

Published on 23/04/2022 à 18h40 following a purchase from 19/04/2022

Complete and easy to use

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Acheteur Vérifié

Published on 23/04/2022 à 18h13 following a purchase from 21/02/2022

the first model did not quite meet my expectations. There is a rod that stiffens the chapka too much. I kept it anyway. The second model was being restocked. But when it was available again, I had to claim it to receive it.

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Acheteur Vérifié

Published on 23/04/2022 à 18h00 following a purchase from 16/04/2022

Regarding the very fast delivery. The hat is a bit too big

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Acheteur Vérifié

Published on 23/04/2022 à 17h35 following a purchase from 20/04/2022

Very fast shipping with a pre-made gift package, great service!

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Acheteur Vérifié

Published on 23/04/2022 à 13h44 following a purchase from 17/04/2022

Happy with the quality of the service especially the delivery considering I reside in Montreal

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Acheteur Vérifié

Published on 23/04/2022 à 10h23 following a purchase from 18/04/2022

Top notch, of course I recommend. Fast and secure delivery.

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Acheteur Vérifié

Published on 23/04/2022 à 08h38 following a purchase from 18/04/2022

Excellent! Fast shipping with tracking, impeccable!

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Acheteur Vérifié

Published on 22/04/2022 à 20h25 following a purchase from 12/04/2022

Corresponds perfectly to what my husband wanted. It's perfect! Successful gift

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Acheteur Vérifié

Published on 22/04/2022 à 18h58 following a purchase from 16/04/2022

Satisfied with the product.

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Acheteur Vérifié

Published on 22/04/2022 à 18h46 following a purchase from 16/04/2022

This is not the first time and this service always works well

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Acheteur Vérifié

Published on 22/04/2022 à 18h31 following a purchase from 15/04/2022

I found what I was looking for; I was delivered on time (very quickly).
Everything is perfect

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Acheteur Vérifié

Published on 22/04/2022 à 17h45 following a purchase from 13/04/2022

Very quick response to our question and perfect order and delivery tracking.

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Acheteur Vérifié

Published on 22/04/2022 à 16h29 following a purchase from 17/04/2022

very good

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Acheteur Vérifié

Published on 22/04/2022 à 15h50 following a purchase from 17/04/2022

Total satisfaction

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Acheteur Vérifié

Published on 22/04/2022 à 15h18 following a purchase from 17/04/2022

good experience

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Acheteur Vérifié

Published on 22/04/2022 à 13h14 following a purchase from 14/04/2022

Order perfectly respected and careful delivery.
I recommend.

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Acheteur Vérifié

Published on 22/04/2022 à 12h16 following a purchase from 19/04/2022

Simple navigation, fast shipping, secured package and perfectly compliant with the order.

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Acheteur Vérifié

Published on 21/04/2022 à 16h02 following a purchase from 13/04/2022

Good product just to try

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Acheteur Vérifié

Published on 21/04/2022 à 10h50 following a purchase from 14/04/2022

Wide choice of items. Fast shipping

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Acheteur Vérifié

Published on 21/04/2022 à 08h41 following a purchase from 11/04/2022

Well-made site.
Practical advice (e.g. brands that measure "large")
Useful photos.

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Acheteur Vérifié

Published on 20/04/2022 à 18h29 following a purchase from 15/04/2022

I am very satisfied with my order.

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Acheteur Vérifié

Published on 20/04/2022 à 10h06 following a purchase from 12/04/2022

Very responsive, very fast shipping, high quality products

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Acheteur Vérifié

Published on 20/04/2022 à 09h42 following a purchase from 12/04/2022

I am delighted.

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Acheteur Vérifié

Published on 20/04/2022 à 08h38 following a purchase from 15/04/2022

Perfect

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Acheteur Vérifié

Published on 20/04/2022 à 07h44 following a purchase from 13/04/2022

Impeccable

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Acheteur Vérifié

Published on 19/04/2022 à 22h17 following a purchase from 14/04/2022

Serious company, very nice hat and excellent value for money;
unfortunately not well protected in the box and the post delivered me a horrible box, damaged and re-taped with their logo. Maybe change carriers because I often have this problem when it's the POST.

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Acheteur Vérifié

Published on 19/04/2022 à 17h54 following a purchase from 15/04/2022

I am very satisfied with my order

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Acheteur Vérifié

Published on 19/04/2022 à 17h28 following a purchase from 13/04/2022

Navigation on the site very simple

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Acheteur Vérifié

Published on 19/04/2022 à 11h20 following a purchase from 10/04/2022

Good

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Acheteur Vérifié

Published on 19/04/2022 à 09h47 following a purchase from 28/03/2022

nothing to say

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Response from Chapellerie Traclet Published on 19/04/2022

hello
can you tell us the reasons for this rating of 2 out of 5 for this Stetson hat with a 50% discount?
remaining at your disposal
sincerely
Traclet sebastien

Acheteur Vérifié

Published on 19/04/2022 à 08h19 following a purchase from 13/04/2022

Exact description. Correct price. Fast delivery

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Acheteur Vérifié

Published on 19/04/2022 à 07h37 following a purchase from 15/04/2022

verified review correct to my expectations

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Acheteur Vérifié

Published on 19/04/2022 à 06h42 following a purchase from 12/04/2022

Very good site, you can order without any fear

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