Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/01/2022
the fabric of the night cap is soft and of good quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/01/2022
-
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2022
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/01/2022
Items conform to my order, fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2022
Comfortable products, fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2022
Super product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/01/2022
Very nice quality product for a very reasonable price, careful packaging and fast delivery. I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2022
PERFECT.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2022
Fast and clean delivery, I was a bit worried about the one size fits all but it fits perfectly, it's great.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2022
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2022
Quality item, despite the 'made in China' label.. competitive price
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/01/2022
exemplary transaction !
With all my thanks,
Yves :-)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/01/2022
Perfect! everything is as expected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/01/2022
thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2022
I want to thank you, the best you sell like an Egyptian, well done
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 08/01/2022
fast
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Response from Chapellerie Traclet
hello
thank you for your message and your rating, but what is the issue encountered?
sincerely
Traclet
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2022
Everything is perfect and it went smoothly with success! Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2022
Very happy with my beret!
Arrived very quickly!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2022
No problem.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2022
Order delivered in record time. Product conforms to our expectations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2022
Fast delivery, the item corresponds well to the order, well packaged, I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2022
perfect I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2022
Very good!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2022
Irish cap Hanna Hats received quickly. Very satisfied with my purchase.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2022
Perfect site, easy to place an order and ultra-fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/01/2022
very good, image faithful to reality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/11/2021
Beautiful quality, efficient.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2021
Satisfactory order, in every way
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2021
clear description of products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2022
Nothing to complain about
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/12/2021
Very good, easy to find what you are looking for
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/12/2021
Great!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/01/2022
I am delighted. The cap is superb! I was notified of the availability by email (my size was not available). The delivery is fast. Everything is perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2022
Perfect
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 05/01/2022
I have been waiting for three days for a response from the seller because my hat is too big and I would like to return it.
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Response from Chapellerie Traclet
Hello, we have already sent you three emails to your address. Thank you for returning it in its packaging with the order reference and the new size you wish or what you want upon return. Our address: Chapellerie Traclet 14 impasse bardin 42300 Roanne. Best regards, Traclet Sebastien
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/01/2022
Everything is perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/01/2022
Very beautiful products, wide choice, original models difficult to find in traditional commerce.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/12/2021
perfect delivery and pleasure too
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2022
The service was amazing. I love the hat I bought from you and it arrived so quickly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/12/2021
Serious, order received quickly
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