Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Despite a stock shortage, the delivery time was very very good. The site is correct. Should specify the level of thermal insulation provided by the different chapkas with a clear index. That would be a real plus.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2021
Efficient and fast.
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Rating: 5 out of 5
following a purchase from 18/12/2021
Easy choice to make and immediate follow-up
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2021
A bit long delays
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2021
Short delivery time, good quality product, in short, professional work. To recommend without hesitation.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2021
Delivery guaranteed in 48 hours the day before Christmas. Very good
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 21/12/2021
-1 ⭐ mention on site and on article -1 ⭐ Traclet label stuck on the article -1 ⭐ no size on the article
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Response from Chapellerie Traclet
Hello, we apologize if we made a mistake. Please send us a photo of the model received at [email protected] and we will proceed with its exchange. Remaining at your disposal. Best regards, Traclet Sebastien
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/11/2021
Product conforms to the description, very nice quality and top-notch information service. I recommend this store 100% :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2021
Very satisfied, quality product quickly shipped
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2021
Completely satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2021
very fast delivery - quality belt
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2021
Impeccable item and very fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2021
easy site, even for those who are not used to the internet
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2021
Fast shipping and quality product that matches the catalog model.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2021
Good service, fast.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2021
Filters not always very effective on the site. The order was simple and quick.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2021
EASY ENOUGH
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2021
very fast delivery, thank you. beautiful quality. thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2021
Easy navigation but I would like to see the inside of the item in the photos.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2021
Just magnificent, the quality is impeccable, careful packaging, I highly recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2021
Fast and efficient shipping, quality product and top-notch staff
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2021
very fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2021
Perfect, fast, incredible!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2021
Quality item, careful packaging, fast shipping, deadline respected. I am delighted
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2021
Particularly fast delivery. Very nice product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/11/2021
Beautiful quality product that meets my expectations. Serious company that I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2021
fast delivery
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 17/12/2021
Delivery on time but not the right product! Indeed, I ordered a sand-colored miki and received it in anthracite. Being for a Christmas gift, there is no time to return it...
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Response from Chapellerie Traclet
Hello, there must be an issue with the order because order 254109 concerns a Saint Nazaire miki wool hat - Color: Anthracite - Size: One size. The color we received on our site is indeed anthracite as indicated on your invoice. Please let us know if your invoice is indeed for the sand color because for us the order is for an anthracite color. It is of course possible to change the color if it does not suit you. Best regards, Traclet Sebastien
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2021
Choice and quality. Very nice site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2021
Well-made site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2021
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2021
Easy and clear order. Perfect tracking and delivery!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2021
Serious site, nothing to complain about
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2021
Beautiful quality polar beret and fast shipping, delighted with my purchase
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2021
I received my union cap, I am very satisfied, exact copy, I recommend and I will also recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2021
very good
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 06/12/2021
I have received my order before Christmas, thank you. I just have one disappointment regarding the lack of information about the French and artisanal manufacturing of the hat. I thought it would be more valued with, for example, a note attached to the order, explaining that it is a French product, in which city it was made, the name of the artisan. Or otherwise a logo, a label 'made in France'. I therefore feel like it is a scam...
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Response from Chapellerie Traclet
Hello, thank you for your comment, the product sheet clearly states that this product is indeed made in France. Here is the link on our site: https://www.chapellerie-traclet.com/fr/chapeaux-de-paille/11638-capeline-femme-en-paille-canina-traclet.html. Regarding the labeling, normally this hat has a Traclet logo that is associated with the size and its composition. These elements are glued to the bottom of the hat's crown. If there is nothing on it, it must have come off during transport. Remaining at your disposal and wishing you a Merry Christmas. Best regards, Traclet Sebastien
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2021
Order processed quickly, careful package. Clear explanations about the product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2021
The site is well made, you immediately know if the item is available or not. Easy order and very fast delivery. The item is of good quality but has not yet been tried (Christmas gift).
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2021
everything was perfect
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