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Rating: 5 out of 5
The site is very clear, and the delivery was processed very quickly. Very satisfied
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 2 and 5 stars
Reset filtersA
Rating: 2 out of 5
Easy to order, I received my package quite quickly. However, I do not like the cap I received at all because it was not highlighted on the site, it is very difficult to see the white visor of this cap which makes it horrible (sorry). I will request a refund.
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Response from Chapellerie Traclet
Hello
Thank you for your message.
This specific feature of the visor is indeed highlighted by a single photo showing its visor that advances with its beige color.
It is certainly possible to return it for a refund if you do not like it.
Remaining at your disposal to exchange before proceeding.
Best regards
Traclet Sebastien
Thank you for your message.
This specific feature of the visor is indeed highlighted by a single photo showing its visor that advances with its beige color.
It is certainly possible to return it for a refund if you do not like it.
Remaining at your disposal to exchange before proceeding.
Best regards
Traclet Sebastien
A
Rating: 5 out of 5
Very good product, compliant and of quality, I recommend this product.
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A
Rating: 5 out of 5
Everything is perfect, site, delivery, what more can I say, this company is very professional.
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A
Rating: 5 out of 5
The site is pleasant to visit. The description of the items is clear and the details are precise, which is a valuable help in choosing the item that best meets our criteria. The photos are a plus, especially those showing the hat worn outdoors during 'nature' activities.
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A
Rating: 5 out of 5
Efficiency, speed, competence. It's very good.
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A
Rating: 5 out of 5
Very good!
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A
Rating: 5 out of 5
Well explained site, no worries, everything is simple and the delivery is within the announced deadlines
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A
Rating: 5 out of 5
very clear
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A
Rating: 5 out of 5
Very satisfied with the products and the very fast delivery!
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A
Rating: 5 out of 5
The site is clear, intuitive, I quickly found what I was looking for and it was available... I recommend.
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A
Rating: 5 out of 5
perfect
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A
Rating: 5 out of 5
very good, it's what I wanted
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A
Rating: 5 out of 5
Very varied hats to find the right one and ultra-fast delivery: Perfectly professional.
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A
Rating: 5 out of 5
very professional
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A
Rating: 5 out of 5
very good, nothing to complain about, I recommend this manufacturer.
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A
Rating: 5 out of 5
A lot of choices.
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A
Rating: 5 out of 5
Very easy
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A
Rating: 5 out of 5
Fast delivery, good quality product
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A
Rating: 5 out of 5
Perfect, the quality I expected, thank you!
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Maybe you can present your products better on the site, more viewpoints
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
I recommend the site
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A
Rating: 5 out of 5
huge choice and attractive prices
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
The delivery was ultra fast and efficient!
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A
Rating: 5 out of 5
I quickly received what I ordered and in adequate packaging
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A
Rating: 5 out of 5
good preparation of the package
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A
Rating: 5 out of 5
I am satisfied
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A
Rating: 5 out of 5
an easy-to-use site, multiple choices, pure happiness !!!!
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A
Rating: 5 out of 5
Perfect exactly what I expected
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A
Rating: 5 out of 5
nothing to say - I received what I expected
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A
Rating: 5 out of 5
Very fast delivery very satisfied.
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A
Rating: 5 out of 5
very happy to have found this type of item made in France
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A
Rating: 5 out of 5
Serious company
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A
Rating: 5 out of 5
The order met my expectations...
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A
Rating: 5 out of 5
I am very satisfied with my navy cap and my order
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A
Rating: 5 out of 5
Pleasant and easy navigation on the site. Fast and secure delivery. Item conforms to the description.
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A
Rating: 5 out of 5
Everything is perfect! I am delighted. Thank you a thousand times.
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