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Rating: 5 out of 5
Friendly welcome. Order received in 24h
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 2 and 5 stars
Reset filtersA
Rating: 5 out of 5
Perfect service
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A
Rating: 5 out of 5
Perfect and extremely fast
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A
Rating: 5 out of 5
Item corresponding to my expectations. The quality is there. I ordered with one size up. The hat arrived very well protected in the package.
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A
Rating: 5 out of 5
not disappointed. Good value for money
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A
Rating: 5 out of 5
Tricorn of very good quality meets my expectations. Thank you for your seriousness. Best regards
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A
Rating: 5 out of 5
Advice, delivery, and timing excellent. House to recommend,
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A
Rating: 5 out of 5
Impeccable, fast and careful service: I recommend!
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A
Rating: 5 out of 5
The choice is wide and the description of the hat I ordered on the site is accurate. The technical sheet is useful, specifying in particular whether the hat is waterproof and for which season it is recommended. However, the delivery time was a little longer than announced (5 days instead of 3). The product received (Australian hat made of kangaroo leather) is of excellent quality.
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A
Rating: 5 out of 5
Quality choice and very fast shipping.
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A
Rating: 5 out of 5
Very good.
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A
Rating: 5 out of 5
Very good presentation, product conforms to the photograph.
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A
Rating: 5 out of 5
Easy and friendly navigation
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A
Rating: 5 out of 5
Nothing to report, the order went normally, and the delivery was made within a perfectly reasonable time. And, cherry on the cake, the product (children's boater) is of excellent quality.
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A
Rating: 5 out of 5
Received quickly, very good quality of the purchased item, I highly recommend.
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A
Rating: 5 out of 5
Very good product for an excellent price, given the sales. Received in Belgium 2 days after the order. I particularly appreciate being able to buy a product made in France with French linen. Most products at this price are generally Chinese. Just for the environment, it's beneficial.
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A
Rating: 5 out of 5
Very fast delivery, hat of very nice quality!
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A
Rating: 5 out of 5
very good
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A
Rating: 5 out of 5
Caps conform to my expectations!
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A
Rating: 5 out of 5
Clear and easy to access site.
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A
Rating: 5 out of 5
well presented and ergonomic site. good value for money
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A
Rating: 5 out of 5
Remarkable site of richness and invention dedicated to hats. I recommend.
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A
Rating: 5 out of 5
Beautiful product -
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A
Rating: 5 out of 5
Impeccable. Perfect order and delivery.
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A
Rating: 5 out of 5
Very satisfied
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A
Rating: 5 out of 5
Very nice hat, of quality and received on time.
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A
Rating: 5 out of 5
All my hat purchases have been made at Traclet, and I can only congratulate myself. It's a serious house offering a wide range of items. I recommend without restriction.
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A
Rating: 5 out of 5
Very beautiful hat. Super quality.
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A
Rating: 5 out of 5
The hat is perfect, I recommend the brand without hesitation, it's my 5th!!!
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A
Rating: 5 out of 5
I spoke to someone on the phone for information regarding the size. It was very pleasant.
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A
Rating: 2 out of 5
The site is very well done, however when you order you are given a delivery time of 3 weeks and I waited 1 month and a half to be delivered (after having called and complained, coincidentally the same day my order was shipped!).
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Response from Chapellerie Traclet
Hello
Please excuse us for this delay, currently Tilley has delays in its production of Tilley wanderer. We had arrivals the week of your call; that is why it was shipped the day of your order.
We hope that the Tilley hat will satisfy you.
Remaining at your disposal
Best regards
Traclet Sebastien
Please excuse us for this delay, currently Tilley has delays in its production of Tilley wanderer. We had arrivals the week of your call; that is why it was shipped the day of your order.
We hope that the Tilley hat will satisfy you.
Remaining at your disposal
Best regards
Traclet Sebastien
A
Rating: 5 out of 5
Very fast delivery, top hat completely compliant and of very good quality
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A
Rating: 5 out of 5
good
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A
Rating: 5 out of 5
important choice for all tastes. No problems encountered
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A
Rating: 5 out of 5
Fast delivery 3 days and quality product, compliant with the photo.
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A
Rating: 5 out of 5
Super delivery, superb product, meets my expectations Top !!
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A
Rating: 5 out of 5
Everything is fine
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A
Rating: 5 out of 5
Very good. Exactly the product ordered.
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A
Rating: 5 out of 5
Product conforms to the description, delivered within the announced deadlines. Very satisfied with my order.
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A
Rating: 5 out of 5
Perfect.
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