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Rating: 5 out of 5
Package received quickly. No issues, product conforms to the order.
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 2 and 5 stars
Reset filtersA
Rating: 5 out of 5
Very fast delivery for a quality product
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A
Rating: 5 out of 5
Perfect, fast and careful shipping.
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A
Rating: 5 out of 5
I had ordered a cap with non-standard dimensions, the delivery was long due to restocking, but the product is of very good quality. Satisfied.
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Efficient and fast
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A
Rating: 5 out of 5
Very good shop!
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A
Rating: 5 out of 5
Fast delivery and conforms to the order.
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A
Rating: 5 out of 5
Kudos for professionalism and quality of service
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A
Rating: 5 out of 5
Good choice of hat. Order delivered quickly and especially well packaged
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A
Rating: 5 out of 5
Great choice
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A
Rating: 5 out of 5
very clear site, it is easy to find what you are looking for
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A
Rating: 5 out of 5
Thank you
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A
Rating: 5 out of 5
Order received very quickly. The hat is superb!
The packaging could perhaps be a bit more solid (large box received) that could have been folded, but otherwise great!
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The packaging could perhaps be a bit more solid (large box received) that could have been folded, but otherwise great!
A
Rating: 5 out of 5
In accordance with the description
Stetson cap in very light linen
Quality product.
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Stetson cap in very light linen
Quality product.
A
Rating: 5 out of 5
clear explanations for the order
fast delivery and well-packaged parcel
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fast delivery and well-packaged parcel
A
Rating: 5 out of 5
Item received on time and meets my expectations. Serious brand that respects its commitments as every time I ordered from TRACLET. Thank you.
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A
Rating: 5 out of 5
Beautiful quality of the hat. Perfect size. Super light. We love it!
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A
Rating: 5 out of 5
Satisfactory
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A
Rating: 5 out of 5
very well designed site
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A
Rating: 5 out of 5
Quality product as described
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A
Rating: 5 out of 5
You have a wonderful site full of high-quality articles and an immense choice. It is very easy to navigate because it is well structured. Nothing needs to be changed. It is easy to order. One word: congratulations to the Traclet team
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A
Rating: 5 out of 5
Everything is fine
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A
Rating: 5 out of 5
very good
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A
Rating: 5 out of 5
Several orders already placed, completely satisfied, fast delivery
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A
Rating: 5 out of 5
excellent shop. Quality products
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A
Rating: 5 out of 5
Nothing to report
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A
Rating: 5 out of 5
Perfect.
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A
Rating: 5 out of 5
Very satisfied, very nice hat shipped quickly, I recommend.
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A
Rating: 5 out of 5
Hello, I am not really a fan of online shopping, but in your case, I am very satisfied. I received an excellent welcome from your colleague. Everything was handled in the best possible way. Best regards.
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A
Rating: 5 out of 5
Hello, the items are of very good quality, and then, it's a matter of taste, I am very satisfied with the items
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A
Rating: 2 out of 5
Usually no issues, this time the JUSTIN MOORE straw hat received in black is all ripped on the left side and thus shows the white straw, it's milk it's a hat for 130 euros
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Response from Chapellerie Traclet
Hello, we apologize for this issue. Please send us a photo at [email protected] so we can see if we can proceed with its exchange if we still have the model in stock in your head size. Best regards, Traclet Sebastien
A
Rating: 5 out of 5
Beautiful quality product and as described. Fast delivery and within the announced timeframe. I had to proceed with an exchange due to a size issue. That too was simple, quick, and efficient. I am very satisfied with this seller.
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A
Rating: 5 out of 5
transaction in perfect conditions
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A
Rating: 5 out of 5
French quality very well finished.
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A
Rating: 5 out of 5
I have been buying my headwear from Traclet for many years. They have a large selection of quality. I have always been delighted. Careful and fast delivery. Responses to questions are always relevant.
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A
Rating: 5 out of 5
Fast and good
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A
Rating: 5 out of 5
Excellent
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A
Rating: 5 out of 5
Product quality and perfect size. Ultra-fast delivery
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A
Rating: 5 out of 5
We were very satisfied, simply. Thank you
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