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Rating: 5 out of 5
I had no trouble ordering hats from the wide selection offered on your website.
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 2 and 5 stars
Reset filtersA
Rating: 5 out of 5
Perfect! Fast shipping and product quality, top!
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A
Rating: 5 out of 5
Yes, everything arrived on time and the products are of good quality. Perfect
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A
Rating: 5 out of 5
Nothing to report, beautiful product and good service
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A
Rating: 5 out of 5
Super nice cap, very comfortable and very popular!
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A
Rating: 5 out of 5
Good
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A
Rating: 5 out of 5
Ultra-fast delivery and beautiful hat in the right size, thank you
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A
Rating: 5 out of 5
Everything meets my expectations. Welcome, shipping, product, what more could I ask for? Thank you and see you on the next order.
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A
Rating: 5 out of 5
Bought for a friend of my Japanese daughter as a souvenir of her stay in France. We wanted to give her a hat made in France. The beret is beautiful, of good quality. Thank you for the beautiful gift wrapping.
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A
Rating: 5 out of 5
Well received. Product to be tested before I can comment! But satisfied. Best regards, MP
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A
Rating: 5 out of 5
Fast delivery and perfect service! Keep it up!
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A
Rating: 5 out of 5
The site is clear, the products are numerous. Fast and inexpensive delivery
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A
Rating: 5 out of 5
Beautiful products.
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A
Rating: 5 out of 5
Satisfied, product conforms to my request and fast delivery
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A
Rating: 5 out of 5
Lots of choices.
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A
Rating: 5 out of 5
In line with our expectations.
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A
Rating: 5 out of 5
Beautiful UV hat. Too bad it doesn't fit cm by cm.
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A
Rating: 5 out of 5
Perfect.
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A
Rating: 5 out of 5
Great choice, quality, and fast delivery despite restocking.
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A
Rating: 5 out of 5
Seriousness and speed summarize my opinion of this site very well.
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A
Rating: 5 out of 5
Fast delivery
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A
Rating: 5 out of 5
nothing to complain about
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A
Rating: 2 out of 5
The site states delivery in 48 hours, ordered on Friday received on Friday, for me that makes 7 days... and oh surprise that half of the order is in the package, I ordered 2 items and it's the cheaper one that arrived, I just made a complaint, I'm waiting for a response...
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Response from Chapellerie Traclet
Hello, we apologize for this delay, for the second one We refunded it because it had a defect and Stetson no longer has this model. Best regards, Traclet
A
Rating: 5 out of 5
Delivered on time
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A
Rating: 5 out of 5
Item conforms to my expectations, easy ordering after information obtained from customer service.
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A
Rating: 5 out of 5
Fast delivery and excellent service.
In addition to the good quality of the hat :)
I recommend.
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In addition to the good quality of the hat :)
I recommend.
A
Rating: 5 out of 5
Order received on time. Serious service.
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A
Rating: 5 out of 5
Items conform to the description. Beautiful quality. Very fast delivery.
I recommend.
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I recommend.
A
Rating: 5 out of 5
flawless service
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A
Rating: 5 out of 5
Item corresponding to the order, of good quality, quickly sent... Perfect
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A
Rating: 5 out of 5
The recommendations for measuring the head circumference seem to overestimate reality by a centimeter, 59 would have been perfect instead of 60 that I bought.
Best regards
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Best regards
A
Rating: 5 out of 5
very good products. good welcome and efficiency of the webmaster on the phone.
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A
Rating: 5 out of 5
Nothing to report THANK YOU PERFECT
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A
Rating: 5 out of 5
Perfect hat well packaged and arrived quickly I recommend
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A
Rating: 5 out of 5
Hat conforms to the request, and to the size, it is labeled made in Italy which is a determining criterion. The only remark is that the site does not specify this 'detail', so I bought a bit blindly thinking I had bought a Chinese product.
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A
Rating: 5 out of 5
Very high responsiveness. Fast delivery of well-packaged hats. An after-sales service among the most competent. Exceptional listening.
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A
Rating: 5 out of 5
Difficulty connecting to my account quickly resolved by a quick email exchange with customer service via the site contact. Perfect. Items received fully correspond to my expectations, within very short deadlines.
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A
Rating: 5 out of 5
Well organized
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A
Rating: 5 out of 5
Simple ordering process + delivery in J+2: perfect!
Products received: conforming to the presentation on the site: perfect too!
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Products received: conforming to the presentation on the site: perfect too!
A
Rating: 5 out of 5
Perfect as usual
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