Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2 and 5 stars

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Acheteur Vérifié

Published on 04/04/2021 à 14h08 following a purchase from 01/04/2021

Very fast delivery. Quality products. Great

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Acheteur Vérifié

Published on 03/04/2021 à 20h50 following a purchase from 27/03/2021

Perfect! The size is as indicated, I measured the smallest length of size S and the hat fits well enough!

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Acheteur Vérifié

Published on 03/04/2021 à 20h25 following a purchase from 31/03/2021

The delivery was very fast, I had requested to receive the hat within 48 hours maximum because it was a birthday gift, they respected the deadline. The hat is very beautiful, it is of quality.

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Acheteur Vérifié

Published on 03/04/2021 à 20h06 following a purchase from 30/03/2021

A fast and careful delivery, the hat is magnificent and of very good quality, I am delighted!

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Acheteur Vérifié

Published on 03/04/2021 à 19h52 following a purchase from 31/03/2021

Satisfied!

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Acheteur Vérifié

Published on 03/04/2021 à 19h28 following a purchase from 30/03/2021

Very satisfied. Very good customer service.

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Acheteur Vérifié

Published on 03/04/2021 à 17h38 following a purchase from 30/03/2021

Speed.. the item received corresponds to the order. very beautiful quality I recommend this business.

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Acheteur Vérifié

Published on 03/04/2021 à 16h30 following a purchase from 31/03/2021

The site is easy to use, all necessary information is there, the handling of the order and delivery are instantaneous. Moreover, the quality of the product is really what I expected.

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Acheteur Vérifié

Published on 03/04/2021 à 10h59 following a purchase from 28/03/2021

Ok thanks

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Acheteur Vérifié

Published on 03/04/2021 à 10h23 following a purchase from 30/03/2021

Fast delivery and quality product corresponding to my search.

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Acheteur Vérifié

Published on 03/04/2021 à 01h34 following a purchase from 30/03/2021

Product as described.
Fast delivery

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Acheteur Vérifié

Published on 02/04/2021 à 18h17 following a purchase from 28/03/2021

Quality product as described

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Acheteur Vérifié

Published on 02/04/2021 à 18h04 following a purchase from 30/03/2021

Very quickly delivered, very good, nothing to complain about.

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Acheteur Vérifié

Published on 02/04/2021 à 17h58 following a purchase from 29/03/2021

Professional people and attentive to their clientele. Very responsive to requests. Perfect!

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Acheteur Vérifié

Published on 02/04/2021 à 17h52 following a purchase from 30/03/2021

Very good hat, good quality and fast delivery

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Acheteur Vérifié

Published on 02/04/2021 à 17h45 following a purchase from 21/03/2021

Hats for the whole family of very nice quality!

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Acheteur Vérifié

Published on 02/04/2021 à 17h39 following a purchase from 30/03/2021

Impeccable!

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Acheteur Vérifié

Published on 02/04/2021 à 17h25 following a purchase from 28/03/2021

Great site for hats, always satisfied with the service, careful and fast

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Acheteur Vérifié

Published on 02/04/2021 à 16h47 following a purchase from 28/03/2021

Perfect

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Acheteur Vérifié

Published on 02/04/2021 à 09h05 following a purchase from 27/03/2021

perfect

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Acheteur Vérifié

Published on 02/04/2021 à 06h44 following a purchase from 26/02/2021

Delivery time is way too long and no information on this subject.

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Response from Chapellerie Traclet Published on 02/04/2021

Hello
please excuse us for this delay longer than the attached one by 2 weeks.
We are sorry but currently with the health conditions our manufacturers are delayed.
We hope, however, that the hat gives you satisfaction.
remaining at your disposal.
best regards
Traclet

Acheteur Vérifié

Published on 02/04/2021 à 02h10 following a purchase from 28/03/2021

great

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Acheteur Vérifié

Published on 01/04/2021 à 23h39 following a purchase from 28/03/2021

Notified by email of availability following my request to be alerted, order placed and received in 2 days, so very good. As for the content, 2 Crambes hats, top French quality!

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Acheteur Vérifié

Published on 01/04/2021 à 21h06 following a purchase from 25/03/2021

Order received quickly, delighted

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Acheteur Vérifié

Published on 01/04/2021 à 20h26 following a purchase from 25/03/2021

Very fast and very careful delivery. Hat very well packaged and protected and exactly meets my expectations.

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Acheteur Vérifié

Published on 01/04/2021 à 20h16 following a purchase from 28/03/2021

The hat is very beautiful, of good quality and made in France. The hat corresponds to the description made on the site. Delivery was made in 4 days

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Acheteur Vérifié

Published on 01/04/2021 à 20h03 following a purchase from 28/03/2021

Fast, item of very good quality and well packaged

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Acheteur Vérifié

Published on 01/04/2021 à 19h32 following a purchase from 28/03/2021

Perfect

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Acheteur Vérifié

Published on 01/04/2021 à 19h23 following a purchase from 22/03/2021

very good

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Acheteur Vérifié

Published on 01/04/2021 à 19h19 following a purchase from 28/03/2021

Very good, nothing to complain about

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Acheteur Vérifié

Published on 01/04/2021 à 19h05 following a purchase from 26/03/2021

Super reliable

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Acheteur Vérifié

Published on 01/04/2021 à 08h59 following a purchase from 24/03/2021

Hat shipped quickly and carefully packaged.

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Acheteur Vérifié

Published on 01/04/2021 à 08h55 following a purchase from 24/03/2021

Very good. Compliant product

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Acheteur Vérifié

Published on 01/04/2021 à 08h03 following a purchase from 15/03/2021

The site is very well designed and delivery is top-notch as always.

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Acheteur Vérifié

Published on 01/04/2021 à 00h55 following a purchase from 19/03/2021

Fast delivery, and good service

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Acheteur Vérifié

Published on 31/03/2021 à 21h28 following a purchase from 25/03/2021

Very good site, very nice product, fast and careful shipping

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Acheteur Vérifié

Published on 31/03/2021 à 21h07 following a purchase from 24/03/2021

The person I spoke to on the phone was very professional and friendly! Excellent customer service

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Acheteur Vérifié

Published on 31/03/2021 à 14h39 following a purchase from 22/03/2021

fast shipping and careful package

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Acheteur Vérifié

Published on 31/03/2021 à 11h47 following a purchase from 12/03/2021

Very fast shipping! item conforms to the announcement

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Acheteur Vérifié

Published on 31/03/2021 à 10h26 following a purchase from 23/03/2021

conform to the description

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