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Rating: 5 out of 5
Deadline respected, good reception at the delivery point
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 2 and 5 stars
Reset filtersA
Rating: 5 out of 5
Very good packaging, fast delivery despite the difficulties related to COVID-19.
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A
Rating: 5 out of 5
Very nice finish, the hat fits me perfectly, fast delivery, nothing to complain about
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A
Rating: 5 out of 5
flawless service
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A
Rating: 5 out of 5
very nice cap, everything is fine,
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A
Rating: 5 out of 5
we cannot give a delivery review given the current situation.
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A
Rating: 5 out of 5
Serious site, attentive and very available staff, I asked to change my hat for a TILLEY LMT6 olive green. Super quality in accordance with the description, perfect size. I highly recommend this site.
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A
Rating: 5 out of 5
Fast delivery, product meets my expectations. Perfect
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A
Rating: 5 out of 5
Fast delivery, item arrives in perfect condition
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A
Rating: 5 out of 5
Very neat package and caps ready to wear
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A
Rating: 5 out of 5
The lockdown significantly delayed the delivery. However, once normalcy was restored, the cap arrived; the size and model perfectly matched my expectations. The cap is well-made and exudes quality. I am very satisfied with my purchase.
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A
Rating: 5 out of 5
Very well-designed site, many choices.. a customer for several years
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A
Rating: 2 out of 5
Delivery in 24-48h on the product sheet. Shipped 12 days later following a demand through PayPal. And while I had indicated that given the delay I was canceling my purchase. So the package was shipped, which will stay 10 days in storage before returning to the seller, as I am no longer there to retrieve it.
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Response from Chapellerie Traclet
Hello, The information on the delay is clearly noted on the product sheet when choosing the size. You can check https://www.chapellerie-traclet.com/fr/chapeaux-tissu/439-chapeau-safari-coton-3-coloris.html#/taille-l_58_59_cm The delay indicates delivery within 2-3 weeks. Furthermore, this delay is also indicated in the order summary. Finally, an email was sent to you at the same time as the order to inform you that we had a restocking. Payment accepted 20/05/2020 18:09:18 Waiting for restocking 20/05/2020 18:09:16 The information on the delay has therefore been provided three times. Best regards, Traclet
A
Rating: 5 out of 5
Important selection and good product descriptions.
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A
Rating: 5 out of 5
Beautiful products. Very pleasant phone reception.
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A
Rating: 5 out of 5
Satisfied with my order, very beautiful quality hat that meets my expectations.
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A
Rating: 5 out of 5
A site that is truly remarkable for its clarity.
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A
Rating: 5 out of 5
Superb Panama hat as per my order. Excellent delivery time considering the context. Free hat box. Top-notch.
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A
Rating: 5 out of 5
Very fast and good quality.
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A
Rating: 5 out of 5
Identical to the proposal on the site, size 53 perfect for a 'small' head, beautiful product from France. Second perfect order, I recommend these French products.
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A
Rating: 5 out of 5
Hat received, matching the description. Fast delivery. Perfect.
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A
Rating: 5 out of 5
Very good quality.
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A
Rating: 5 out of 5
Very good product, good price.
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A
Rating: 5 out of 5
Perfect.
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A
Rating: 5 out of 5
Excellent.
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A
Rating: 5 out of 5
Good functioning of the site, fast order and reception!
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A
Rating: 5 out of 5
Very good, fast, compliant, thank you.
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A
Rating: 5 out of 5
Efficient navigation, just the right amount of choice.
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A
Rating: 5 out of 5
PERFECT. My mother was delighted. Quality of the product and service.
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A
Rating: 5 out of 5
Too bad your site is overwhelmed by advertising.
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A
Rating: 5 out of 5
I received my hat very quickly. It is really beautiful.
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A
Rating: 5 out of 5
Very satisfied.
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A
Rating: 5 out of 5
Very well-made site.
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A
Rating: 5 out of 5
Received very quickly. Compliant with the description. Thank you.
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A
Rating: 5 out of 5
Always satisfied, a great serious company with quality products.
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A
Rating: 5 out of 5
We are not very used to ordering online but discovering the choice on this site made us take the plunge and we do not regret it and will do it again. A bit worried at first, a bit reassured by the presence of a phone number and then ultimately very satisfied. Thank you.
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A
Rating: 5 out of 5
Article in accordance with the order. Beautiful hat.
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A
Rating: 5 out of 5
Great
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A
Rating: 5 out of 5
Very satisfied with my order, fast delivery and in line with my wishes in every way, I recommend this serious company.
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A
Rating: 5 out of 5
easy to find site
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