Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/05/2020
Very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/05/2020
Very good quality and also some goodies in the delivery. Nothing to complain about.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/05/2020
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/05/2020
Easy site navigation, order processed and delivered quickly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/05/2020
Very good choice, accurate size indications, fast delivery and fair price.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/05/2020
Fast and careful shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/05/2020
I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/05/2020
pretty cap model
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/05/2020
as usual, well-made site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/05/2020
Impeccable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/05/2020
Very beautiful varied products and very trendy!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/04/2020
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/05/2020
Very easy to find what you are looking for. Lots of details provided for each hat.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/05/2020
Despite the health crisis, fast delivery. Fast service and delivery, I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/05/2020
Very good and product compliant with the description (4 orders)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/05/2020
Cap with very good protection, well adapted and easy to put on, especially for my hemiplegic and aphasic daughter; the visor allows her interlocutors to see her lip movements.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 25/04/2020
Hello, I had ordered nice blue masks and I received others with a different fabric that I do not like at all. Have a nice day.
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Response from Chapellerie Traclet
Hello
yes it's normal because as shown in the photos, each mask is different.
This is also in our description
If these models do not suit you, we can exchange them.
We can send you photos of the models currently in stock
French manufactured mask designed and made by MTM for Non-Sanitary Use
Composition Three-layer mask outer fabrics: 100% cotton (different colors)
Inner fabric: 100% polyester
Attention Printed fabrics matched - each mask has a different pattern
Washing test for 40 washes (approval by the DGA)
Category 1 mask standard - DGA approval - Ministry of the Armed Forces of April 16, 2020 signed by General Engineer of Armament Raymond Levet)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/05/2020
simple and effective
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/05/2020
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/05/2020
Well-crafted material
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/05/2020
Timely delivery, products conforming to the request
Professional
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/05/2020
perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/05/2020
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/05/2020
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/05/2020
A clear site, reasonable prices, a rather quick shipment (confinement..) and top-notch products. Great job!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/05/2020
I am satisfied with my order, which arrived within the announced deadlines.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/05/2020
Very happy with my order, super fast delivery, very well packaged
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/05/2020
Perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/05/2020
On the delivery side, nothing to complain about: it's very responsive and the packaging is neat. The site is generally well done, despite some mix-ups in the ordering of different categories when launching precise searches. Nevertheless, you eventually find what you're looking for without much difficulty. And the choice is very vast, both in terms of quantity of items and number of brands.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/05/2020
Good site ergonomics, super happy with my purchase!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/05/2020
Good site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/05/2020
Nothing to complain about. Everything is very clear.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/05/2020
good navigation on the site, fast delivery, satisfactory customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/05/2020
Important choice, interesting advice.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/05/2020
Superb item
Very good service
I highly recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/05/2020
Intuitive and detailed site. Fast delivery especially in these circumstances of health crisis. Not disappointed at all!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2020
Item of really very beautiful quality. Beautiful engraving. Carefully packaged. Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/05/2020
Excellent quality products!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/05/2020
Perfect :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/05/2020
Magnificent straw bowler hat.
Order, delivery very professional.
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