Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2019
product conforms to the photo; beautiful finish; a 'look' !!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2019
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2019
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2019
Ultra fast shipping, and products conform. Here is a serious company! Happy with my purchases! I think I will place other orders in the future. :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2019
Very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2019
Great
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2019
Hello, this is a very nice item. It meets my expectations. thank you;
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2019
Product completely conforms to its description. Received quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2019
The site is pleasant and easy to use. Product matches the order and delivery was really fast, very satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2019
Clear site, easy to navigate.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2019
Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2019
Very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2019
For this order, everything is perfect, thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/11/2019
Very nice quality and good look. For the hat, with my big head due to Breton genes, I can manage but if there was a larger size, I would have preferred it. It insulates well anyway, having spent an afternoon on a ladder due to the storm, it's tested and approved. Good job; I will remember you. Best regards and happy holidays.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/12/2019
Great choice, reasonable prices, very short delivery times. Great quality. Thank you.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 22/11/2019
Delivery received after 3 weeks when during the order this was not indicated and never an email to warn!
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Response from Chapellerie Traclet
hello
The information about the delivery time of 2-3 weeks was indicated three times.
First during the size selection, this information is repeated at the same level as the add to cart button.
Second time, during the order summary, this information is noted once again.
And finally, this restocking information is sent by email (see below the order tracking).
Furthermore, the information is repeated on the order when you log into your account.
Best regards
Traclet
Shipped Hanae TRACLET 12/17/2019 4:41:24 PM
In delivery Hanae TRACLET 12/17/2019 10:40:44 AM
Payment accepted 11/22/2019 7:30:01 PM
Awaiting restocking 11/22/2019 7:29:59 PM
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2019
I will come back to this site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2019
Excellent quality products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2019
Perfect!!! Very efficient, order quickly delivered quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2019
Good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2019
The best site for buying French headgear! Fast delivery, perfect order, great item!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2019
Just magnificent! Received very quickly and the item corresponds perfectly to what I expected. Thank you for your rigor and professionalism.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2019
The items were in accordance with the description and arrived on time and in excellent condition.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2019
Super fast.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2019
Delivery was done very quickly. No feedback yet on the cap which will soon be given to its recipient as a gift.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2019
Very professional, nothing to say.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2019
Perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2019
Conforms to the photo. Delivered on time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2019
Perfect in everything, from order to delivery. Cap, beautiful material, pleasant to wear. Pure happiness.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2019
Perfect, very clear and easy to navigate.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2019
Good shop, careful shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2019
Ok, nothing to say.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2019
The site is clear and it's easy to make your choice.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2019
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2019
Fast delivery, conforms to the image very well.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2019
Order processed very quickly. Thanks to Traclet for their responsiveness. My Stetson Vail was very old. I bought the same one again. The old one was still 15 years old!! I recommend Traclet.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2019
Not easy to find the right model, however nothing to complain about my order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2019
Perfect for me
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2019
Very nice quality hat
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/11/2019
Quality product received within a reasonable time and in good condition (packaging...). Good digital tracking so as not to worry while waiting for the package.
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