Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2 and 5 stars

Reset filters
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/09/2019
Very good product
Fast delivery
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/09/2019
Easy-to-use site that shows the wide choice of the store, just sometimes a bit slow...
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/09/2019
product conforms to my expectations, fast delivery....to recommend...!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/09/2019
site and service perfect no problems noted.
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 23/09/2019
Sorry to say this, but the caps have nothing to do with the photos on your site. I feel like I have very wide plates on my head. It's a real shame.
Translated reviews
Response from Chapellerie Traclet
Hello, this impression of a plate is normal because the caps are about 28 cm. It is even more noticeable on the summer cap because it is worn and this one is wide and exceeds the face of the person wearing it. If this shape does not suit you, we have many others. Notably, the Brooklyn shape which is more tapered and less wide, the duckbill cap, as well as the traditional flat cap. We invite you to look for a shape that is more suited to your tastes. Best regards, Traclet.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/09/2019
Perfect! The order fully meets our expectations, placed to make a gift: deadline, execution, gift wrapping, packaging protection... Impeccable service, thank you!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/09/2019
fast delivery and in line with what I expected
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/09/2019
I like
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/09/2019
Easy to visit site
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/09/2019
very good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/09/2019
Very good. Product in line with my expectations
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/09/2019
Hello,
It’s a very clear site with many selection criteria.
Best regards. CLAUDE
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/06/2019
Very good service. Quality products. Ideal for large sizes.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/09/2019
Very satisfied with the order, the delivery, and especially the product
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/09/2019
very clear site, fast shipping
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/09/2019
Well presented products, completely compliant.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/09/2019
Very varied
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/09/2019
Nothing to say for now. The product is a bit large. It can happen!!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/09/2019
Good site, easy to use.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/09/2019
Delighted
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/09/2019
Serious site, fast and perfect
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/08/2019
Delivery as scheduled, very satisfied with the quality of the product that we knew during our trip to Canada.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/09/2019
Impeccable services, quick and reliable response to information requests
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/09/2019
nothing to complain about perfect
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/09/2019
Lovely.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/09/2019
It is good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/09/2019
Everything went well!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/09/2019
very satisfied, easy order and payment, fast delivery and moreover French product !!!!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/07/2019
I am satisfied
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/09/2019
very good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/09/2019
Beautiful hat
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/09/2019
very good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/09/2019
Very good site, fast service, careful, I highly recommend. (This is my second order)
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/09/2019
satisfied for years so why change
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/09/2019
Great choice of headgear. Fast and signed shipping. Overall quality of the hairstyles excellent.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/09/2019
EVERYTHING IS PERFECT
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/09/2019
Very good, serious, always available in case of inquiries about the items we want to order when in doubt.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/09/2019
Very good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/09/2019
Very satisfied
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/09/2019
Thank you
Translated reviews
We use cookies for audience measurement and improving user experience.