Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2 and 5 stars

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Acheteur Vérifié

Published on 06/08/2019 à 13h37 following a purchase from 29/07/2019

After a certain number of orders. Lots of choices. Very serious in customer service. Good advice on size.

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Acheteur Vérifié

Published on 06/08/2019 à 13h17 following a purchase from 30/06/2019

I informed that I would not be there in August and yet the hat was sent. I have no news of this hat, moreover when ordering no one informed me that it would take about a month for it to be available. In a word, my experience has been bad in every way.

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Response from Chapellerie Traclet Published on 06/08/2019

Hello, yes as indicated by phone, we have taken into account that you were closed in August. We therefore agreed on a return at the end of August. We do not understand your message at all. Please contact us at 04 77 71 40 58, we just left you a message. Moreover, you must have received an email from the post office because the address lacks information while we have correctly placed all the noted information on the package. Best regards, Traclet.

Acheteur Vérifié

Published on 06/08/2019 à 12h53 following a purchase from 29/07/2019

Fast delivery and exactly meets my expectations.

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Acheteur Vérifié

Published on 05/08/2019 à 22h23 following a purchase from 28/07/2019

completely satisfied

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Acheteur Vérifié

Published on 05/08/2019 à 20h06 following a purchase from 26/07/2019

very serious!

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Acheteur Vérifié

Published on 05/08/2019 à 18h56 following a purchase from 28/07/2019

Clear and easy-to-use site

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Acheteur Vérifié

Published on 05/08/2019 à 17h24 following a purchase from 28/07/2019

Quality items, reliable and fast delivery thank you Traclet. My Tillet hat will style me this summer.

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Acheteur Vérifié

Published on 05/08/2019 à 15h24 following a purchase from 27/07/2019

satisfied

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Acheteur Vérifié

Published on 05/08/2019 à 14h01 following a purchase from 27/07/2019

Very good site, serious offering options for all budgets.

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Acheteur Vérifié

Published on 05/08/2019 à 13h53 following a purchase from 27/06/2019

it's an excellent site with beautifully quality products

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Acheteur Vérifié

Published on 05/08/2019 à 13h50 following a purchase from 27/07/2019

Very good!

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Acheteur Vérifié

Published on 05/08/2019 à 13h46 following a purchase from 29/07/2019

Perfect

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Acheteur Vérifié

Published on 05/08/2019 à 13h36 following a purchase from 26/07/2019

Quality and advice at the appointment

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Acheteur Vérifié

Published on 05/08/2019 à 13h09 following a purchase from 26/07/2019

I have already replied, but I confirm: EXCELLENT!

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Acheteur Vérifié

Published on 04/08/2019 à 16h41 following a purchase from 25/07/2019

Quality item, conforms to the description and photo - elegant. Very fast delivery and well-protected item. I recommend.

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Acheteur Vérifié

Published on 04/08/2019 à 13h40 following a purchase from 09/06/2019

Your hat is magnificent!!! It makes my life beautiful and enhances me... Lots of success wearing it!!!

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Acheteur Vérifié

Published on 03/08/2019 à 23h54 following a purchase from 24/07/2019

Conforms to the description

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Acheteur Vérifié

Published on 03/08/2019 à 11h53 following a purchase from 26/07/2019

very good selection of items

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Acheteur Vérifié

Published on 02/08/2019 à 23h55 following a purchase from 26/07/2019

GOOD AND FAST

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Acheteur Vérifié

Published on 02/08/2019 à 16h54 following a purchase from 08/07/2019

fast delivery even abroad! excellent quality product!

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Acheteur Vérifié

Published on 02/08/2019 à 16h16 following a purchase from 25/07/2019

quality products, reasonable prices, fast delivery

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Acheteur Vérifié

Published on 02/08/2019 à 16h09 following a purchase from 23/07/2019

Nothing to say except that the deadline was respected and the packaging was in very good condition.

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Acheteur Vérifié

Published on 02/08/2019 à 16h06 following a purchase from 25/07/2019

A lot of choices. Photos match reality. Very happy to have found this site! I'm already on my 2nd order!

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Acheteur Vérifié

Published on 02/08/2019 à 12h53 following a purchase from 22/07/2019

Pleasant, friendly, and reliable. I recommend this site for its competence and seriousness.

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Acheteur Vérifié

Published on 01/08/2019 à 16h14 following a purchase from 25/07/2019

Very fast delivery and products as described on the site

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Acheteur Vérifié

Published on 01/08/2019 à 15h26 following a purchase from 24/07/2019

a site I would recommend

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Acheteur Vérifié

Published on 01/08/2019 à 14h12 following a purchase from 24/07/2019

Very good

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Acheteur Vérifié

Published on 01/08/2019 à 09h52 following a purchase from 16/07/2019

very good

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Acheteur Vérifié

Published on 01/08/2019 à 08h54 following a purchase from 24/07/2019

Product matches the description.

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Acheteur Vérifié

Published on 31/07/2019 à 18h32 following a purchase from 13/07/2019

Great choice, good quality items.

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Acheteur Vérifié

Published on 31/07/2019 à 18h00 following a purchase from 17/07/2019

clear and diversified

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Acheteur Vérifié

Published on 31/07/2019 à 16h47 following a purchase from 23/07/2019

Fast and efficient. Traclet is always number 1

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Acheteur Vérifié

Published on 31/07/2019 à 15h58 following a purchase from 27/05/2019

The service is very good. The customer's wish is respected as much as possible.

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Acheteur Vérifié

Published on 31/07/2019 à 15h33 following a purchase from 23/07/2019

Super quality product, fast delivery; Awesome!!

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Acheteur Vérifié

Published on 31/07/2019 à 14h19 following a purchase from 23/07/2019

I have known this company for several years, warm welcome and quality products, true professionals

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Acheteur Vérifié

Published on 31/07/2019 à 13h36 following a purchase from 24/07/2019

Very good

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Acheteur Vérifié

Published on 31/07/2019 à 13h23 following a purchase from 23/07/2019

I do not understand the question. I think it suffers from translation.

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Acheteur Vérifié

Published on 31/07/2019 à 09h02 following a purchase from 22/07/2019

Very positive review, delivery as announced. Perfect product

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Acheteur Vérifié

Published on 31/07/2019 à 07h54 following a purchase from 20/07/2019

very good site to consult

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Acheteur Vérifié

Published on 30/07/2019 à 20h28 following a purchase from 22/07/2019

The package arrived very quickly. The hat was carefully packaged. Thank you very much!

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