Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2019
Item corresponding to that of the site. Delivery within a respected timeframe. Nothing to complain about
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2019
really very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/02/2019
A site that is a true Alibaba's cave, where you can find a range of hats and headgear from the most classic to the most exotic even folkloric!!! My Tilley hat for working in the vineyards and in agricultural environments arrived quickly at a Relay point and is exactly what I expected. The way to measure my head size being well explained on the site, I had no unpleasant surprises. Completely satisfied and I am eager to get a straw hat and maybe even an Auvergne hat... always in the spirit of the agricultural worker. I was pleasantly surprised to even find high-quality white felt clown hats. I almost regret not being a comedian anymore.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2019
Hello, very good site, I always find what I need. Fast service and impeccable delivery, thank you. A small discount sometimes would be welcome for other items ^^.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2019
T.B ---9
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/02/2019
Excellent site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/02/2019
SUPER PRO
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/02/2019
fast delivery and everything in good condition
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/02/2019
Beautiful hat
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2019
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/02/2019
very serious site fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2019
Nothing to complain about. Everything was perfect. Indeed, I ordered a nice ivory tambourine, but when placing my order I mistakenly chose the wrong color. I called the next day to report my mistake and the gentleman who answered kindly told me that he would retrieve my package which was about to be sent to the post office to change it for me. Very professional, thank you sir. I would reorder without any problem.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/02/2019
I was looking for country style Texas hats. I had the ambition of a Stetson but not my size. So I took the country model made by Traclet and I am delighted. It's the model I wanted and its quality is good, it's real sturdy felt that I have of course waterproofed.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/02/2019
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/02/2019
Fast and compliant
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/02/2019
I easily found what I was looking for, there is a very large selection. The delivery was ultra fast, well done.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/02/2019
A lot of choices, clear information.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/02/2019
very varied choices
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/02/2019
order received quickly, packaging more than perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/02/2019
serious
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/02/2019
impeccable, except maybe the delay, it was a gift that arrived late...!
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 26/01/2019
It took a month to receive my order, I called three times and sent an email
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Response from Chapellerie Traclet
Hello
Please excuse us for this delivery delay.
For this delay, we sent it express so that you receive it quickly.
We hope that the caps will satisfy you.
Best regards
Traclet
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/02/2019
efficient, fast, and no disappointment upon receipt
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/02/2019
serious. fast delivery. thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/02/2019
Everything is perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/02/2019
Very good, impeccable service, careful and attentive. I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/02/2019
Very well designed site. Wide selection of hats etc...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/02/2019
good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/02/2019
Clear site with a lot of choices. Reasonable prices for the quality of the products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/02/2019
Clear, fast shipping and good quality/price ratio.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/02/2019
ARCHI SATISFIED
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/02/2019
Order and deadlines respected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/02/2019
why look elsewhere, it's French, amazing service and it's impeccable; thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/02/2019
Amazing
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/01/2019
Well-constructed site and easy to navigate
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/02/2019
Efficient service and good product quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/02/2019
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/02/2019
GOOD GUIDANCE EASY TO NAVIGATE
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2019
Quality site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2019
super very good for the measurements thank you
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