Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2019
serious, efficient, fast and very large selection
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/01/2019
incredible choice of hats for all occasions..
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/01/2019
serious and responsive
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/01/2019
I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2019
I have no comment
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2019
Super satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2018
Serious site and very nice product. Package sent quickly despite the busy period (Christmas). Hat well packaged and therefore arrived in perfect condition. Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2018
Good products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2019
everything was correct
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/01/2019
Very well done, easy to use
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/01/2019
Lots of choices and very nice quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2019
Very effective
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2019
Deadline respected and quality product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2019
very good, good quality product as described
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 21/12/2018
Delivery date not respected
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Response from Chapellerie Traclet
Hello
Please excuse us if you did not receive information about the deadlines. They are indeed well listed individually on each product sheet and confirmed later by email.
If you have any solutions or comments to make it easier for you to get information; we are of course listening to you.
Best regards
Traclet
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2019
Effective
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2019
Wide choice of hats and quality services.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2019
EVERYTHING WAS PERFECT MODEL SIZE QUALITY DELIVERY TIME 100 %
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2019
one of the best I know almost on par with Amazon or public finances.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2019
Corresponds to the order. Beautiful finish. Very satisfied with the item. Only downside, a bit expensive!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2019
good quality - very fast order processing -
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2019
very good service, the promise is kept, fast delivery,
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2019
Always excellent online sales site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2019
Easy to access
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2019
Very large selection of very nice quality products. Fast shipping and well packaged. Perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2019
Service available for very responsive advice.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2019
I am covered with quality now!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2019
practical and well formatted
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2019
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2019
Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/01/2019
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2018
Very good site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/01/2019
perfect for the cap,
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/01/2019
Speed...very good follow-up
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/01/2019
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/12/2018
excellent site, quality product. delivery on time as announced. seriousness of the establishment. I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2019
Very fast shipping!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/01/2019
Quality and delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2019
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2019
Perfect!
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