Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2018
Pleasant site to browse
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2018
Very fast and efficient service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2018
Very serious site. The ordered and received items were of great quality (like those received in previous years)
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 12/12/2018
Item returned. Incorrect size
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Response from Chapellerie Traclet
Hello
As indicated, the Stetson sparr hat is large. As mentioned, if it does not suit, it can be changed. For that, you can let us know during the order.
For the refund, as indicated, it is in progress. It should be done next week.
Best regards
Traclet
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2018
Product conforms to the description, delivery time respected, in short, all good, a sales site to recommend without moderation.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2018
superb, really not disappointed.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2018
Serious company, order arrived on the scheduled day. The package was not damaged. The item is well made and exactly matches the requested size.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2018
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2018
Excellent site with quality products. Fast delivery and careful presentation.
Very satisfied. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2018
conform to the photo, guaranteed effect for a Christmas gift
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2018
clear and well-structured site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2018
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2018
Perfect very serious home
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2018
Very good service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2018
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2018
Well done and complete
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2018
The site is perfect, easy to use very clear, there is nothing to complain about.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2018
Very good product quality price and moreover delivered in record time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2018
Very fast, item that perfectly matches the description
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2018
Reliable, my order was processed in the best time and I am very happy with the product received, I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2018
Conforms to the image
Delivery without problems
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2018
Very good service both by phone and by email/tracking, product well packaged and conforms to the description, and moreover fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2018
Very serious
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2018
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2018
wide range, stock and ease of ordering + numerous delivery choices.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2018
Rich and diversified catalog. Clear presentation. Price range for all budgets.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2018
I recommend. Delivered almost on time (order placed 48h before Christmas) with a delicate attention inside the package.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2018
excellent availability by phone before the order and excellent responsiveness for the sending of the product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2018
very good product and very fast delivery, nothing to say!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2018
Christmas gift very appreciated!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2018
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2018
Careful and fast delivery. Item conforms and pretty
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2018
Thank you for the Christmas treats!
Very good quality item, arrived on time. The site deserves more detailed photos.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2018
A site of very good quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2018
Really very good. Highly recommended.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2018
Perfect hat and received very quickly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2018
User-friendly with a wide selection of items
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2018
Product matches the description well, fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2018
This is the site where you find the product you need
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2018
Very beautiful hat, true to the photo. Shipped very quickly and with care.
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