Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/10/2018
Very well done. Almost too large a choice makes the final choice difficult. A simple phone call allows for the final choice.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/10/2018
good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/10/2018
Serious brand. The ordered product arrives within 48 hours in impeccable packaging.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/10/2018
serious site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/10/2018
very clear site, with useful search criteria.
beautiful quality of the product.
photos of faces wearing the hats would be a plus
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/10/2018
Serious company. If you need advice, easy phone contact, good reception. To recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/10/2018
Fast and meets expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/10/2018
The product was sent quickly, it was exactly as described
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/10/2018
Very good with a very wide choice and the order is processed quickly,
Excellent company.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/10/2018
All positive!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/10/2018
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/10/2018
Orders always processed with seriousness and speed
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/10/2018
Fast shipping, no particular problem.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/10/2018
Fast shipping, I also had the issue of a size too large (it happens even when you know the brand), I returned the hat with my new request and the site sent me the desired size back in a short time. I recommend this site for its professionalism! Alexandre A.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/10/2018
Very reliable site and product matching my expectations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/10/2018
Item matching my order. Perfect packaging.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/10/2018
PERFECT
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/10/2018
I am not familiar with Traclet, so was anxious that my order would be delivered as I had tried several other sites to no avail. Delivery was fast, efficient and the item beautifully packaged. I was also impressed that payment was not finalised until the parcel was on its way.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/10/2018
Ideal to find this cap. My dad was very happy to have them
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/10/2018
French hats of excellent quality.. Good value for money.. To be tested again in the rain.. I wear it every day and the 56 although it fits I find it maybe a bit tight, nevertheless it seems to be adjusting to my head little by little. I will order another brown one and it's a shame there isn't a gray one instead of beige.. There you go, I love it and I don't go unnoticed with it, others like it on me I believe..
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/10/2018
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/10/2018
No disappointment with the quality and speed as well. Hats off!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/10/2018
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/10/2018
Satisfied with the 2nd order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/10/2018
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/10/2018
Impeccable item and received quickly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/09/2018
Excellent products and fast services.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/10/2018
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/10/2018
As a big fan of headwear, I just added this hat shop that I didn't know to my list very well,
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/10/2018
Everything was perfect even in Corsica, ultra fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/10/2018
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/10/2018
Very pleasant site offering a wide range of quality products at all prices... Online ordering is simple, fast and efficient...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/10/2018
Very satisfying.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/10/2018
Excellent site that I will recommend to my friends
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/10/2018
5 stars
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/10/2018
Satisfactory delivery time.
I recommend the TRACLET house
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/10/2018
The reference site for all headgear! Impeccable as far as I'm concerned.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/10/2018
Excellent!
A huge selection, only good quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/10/2018
I am happy to wear caps that are not found on every head.
This email offering me the catalog came at just the right time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/10/2018
Very responsive! Perfect delivery!
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