Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/02/2018
a lot of choices
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/02/2018
very clear
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/02/2018
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/02/2018
Well presented and detailed products. The site is well designed. Wide choice.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/02/2018
A good order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2018
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/02/2018
A wide choice of very diverse models, some promotions here and there, & a super fast shipping and delivery ... for me everything is fine thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/02/2018
Order compliant and quality service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/02/2018
Ease of use, huge choice, friendly and efficient phone support in case of problems.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2018
Very correct site! Having returned my order I was refunded immediately! Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/02/2018
super fast!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2018
Easy, efficient.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/02/2018
Very nice item, fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2018
I had never bought a hat online. The site is clear, answers all questions. By following the advice on shapes, sizes, everything was perfect for my purchase.
The delivery time is a bit long, but it's worth it.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2018
very effective!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2018
Super no worries!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2018
Very good site and very serious
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2018
perfect product description, large sizes available, I say hats off!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/02/2018
Deadlines and quality respected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2018
Fast, quality product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/02/2018
Very accessible site, very easy
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2018
Very nice realization in quality and finish
Nothing to say 10/10
0 points for colissimo
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/02/2018
Efficiency and confirmation
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2018
Good service and quality of products
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Response from Chapellerie Traclet
Thank you for your message.
Best regards
Traclet
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/02/2018
Satisfied ;)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/02/2018
Fast shipping with quality packaging.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/02/2018
-
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/02/2018
very nice item
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2018
Serious customer service, to recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/02/2018
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/02/2018
matches what I ordered, good product. Next year I will give another model to my husband.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/02/2018
fast and careful shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/02/2018
great value for money, delivery times respected. a supplier to recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2018
Fast, compliant, no issues
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/02/2018
All good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/02/2018
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/02/2018
Very good, fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/02/2018
Serious, received very quickly well packaged
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2018
Very good product.
However: the delivery to the relay point was made at 12:10 and delivery notice sent to phone at 20:10!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/02/2018
very serious
fast
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