Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/11/2017
The site is very well done.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/11/2017
Ease of ordering. Well informed about tracking. Very fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/11/2017
Very fast and efficient service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/11/2017
Interesting
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/11/2017
Fast delivery and well-packaged product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/11/2017
Thank you for your trust and kindness very happy with your service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2017
This site is well made and attractive. Be careful to choose your size well. The welcome at the store is friendly, efficient, and accommodating. Highly recommend as the choice is considerable.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2017
Very good very serious
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/11/2017
Fast delivery, very well packaged. IMPECCABLE!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/11/2017
Good serious treatment
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/11/2017
Pleasant site, lots of choices, simple navigation and ordering.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2017
Very large selection with interesting prices
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/11/2017
Traclet? perfect!!! Colissimo? another package ripped open...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/11/2017
Very good contact..... Hat too big, but my fault! I passed it through boiling water and dryer (this may make you laugh) and was able to reduce the head circumference by one centimeter. So, in the end happy
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/11/2017
Impeccable site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/11/2017
very good !!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2017
These are serious people and I was perfectly received during my phone calls.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/11/2017
Good product and meets my expectations
Fast service
I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/11/2017
Fast, well protected...
You are the best!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2017
The merchandise arrived very quickly and well protected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/11/2017
Excellent site, clear, good product descriptions.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/11/2017
Responsive site to my request and product completely in line with expectations. Good discovery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/11/2017
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2017
Very good site that I have regularly used with success.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2017
Great choice, very well made site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2017
Choice, quality, well priced, big brands and very good order tracking and customer service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2017
Received quickly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/11/2017
Serious, a site you can trust, delivery is fast and careful.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/11/2017
Very satisfied
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 30/10/2017
Excellent site... BUT order that gets lost or takes a long time to arrive!!! For a birthday gift... it's missed; my order arrived way too late, after 15 days.
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Response from Chapellerie Traclet
Hello
Please excuse us for this delivery delay, we had a problem with our stock for the gray trilby hat.
Please find a voucher of 10 euros in your account.
Best regards
Traclet
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2017
very good, fast delivery, and excellent quality products... (it's French, normal!)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2017
Very friendly and responsive
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2017
Well-designed site presenting quality products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2017
Fast and careful shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2017
fast delivery, product in line with my expectations, establishment to recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2017
Fast delivery and quality hat! Thank you and well done!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/11/2017
fast shipping and in accordance with my request for a gift
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2017
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2017
Excellent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2017
serious, very well organized, reliable: it's perfect!
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